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I'm at a loss as to what is going on that could be on my end. Shadow rests at 6 Mbps on a 600 Mbps connection.
Recently while playing Control, I suddenly noticed the screen going soft and unstable more and more so I figured Comcast was having a moment. I figured that throttling down to 60hz instead of 144 would be enough, but upon going to do so was reminded I had changed my native system’s refresh rate back to 60 so I could play Fallout 4 without launching into the atmosphere. So here was my Shadow failing to keep up at less than half the previous refresh rate that worked fine when I got it in late December. Then my eyes were drawn to the bandwidth. Sitting at a ridiculous 6 Mbps. I have Shadow maxed out to 70 because I should be able to run 5 at once on my home setup without it being an issue, but for some reason it was bottlenecking lower than I have ever seen it do for anything else. My first thought was still just that Comcast was having issues, but it has not gone away, and when I went to test my native system I saw that it was acting normally, and that for whatever reason the Shadow app
Insanely bad mouse input lag
this is a very recent problem i have been having trouble with where I would have a huge noticeable input delay and my mouse sensitivity will change while doing it as well. its so much easier to show than explain but I didn't have this problem last week and it started Sunday and I thought it would eventually fix itself but turns out it never did. i have a 400 down and 100 up internet speed connected via ethernet. its kinda hard to play my games and produce music while having this problem as well lol. i mostly use 1600 x 900 120 fps just cause my local pc cant run 1080p 120 fpsI've tried switching between versions of shadow to see if that would work or even switching the resolution as well and nothing fixes it, I've also used the unlock mouse feature which does work but in games its spazzes out when looking around. idk if this is even any information I'm just typing to type at this point lol but if anyone could help me out lmk :) <3
Problems with mouse
The amount of bugs and problems in these months that I have been paying for the service are enormous, really the $ 20 that is paid is overshadowed by this. Today I have connected my virtual pc and the mouse does not recognize me, my cursor is still on my physical pc, but not on the virtual one. To make the explanation less complex, when I enter a video game the camera goes crazy because my mouse does not synchronize with that of the virtual machine, any solution to it?
Mouse Lock with Multiple Screen
Hello, I’ve been using Shadow for a bit, now I’ve a got a problem. Every time I launch Shadow my sense is slow for some reason. But then when I go off from the Fullscreen from Shadow and go back it, my mouse is the sense I want but, the multiple screen happens. I’m thinking that it is the Mouse Lock problem.
Game Servers view shadow as a Proxy/VPN
So, some game servers will block VPNs and Proxys for the sake of security or blocking alts. But my problem lies with the fact that these servers identify shadow as such. I was wondering if there were work arounds or a fix for this. Or maybe there just isn’t. Thank you.
Are the shadow servers in Amsterdam having a hard time?
Normally I don't have slim to none problems with shadow. I played this afternoon with my server located in Amsterdam, while having fiber internet. Suddenly my game started lagging and that only happens when I start my game. Could this be a stressed server ?
I used the speedtest in the past without issues but the last few weeks it gives an error and tells me to try again, to no avail. Is this a known issue? Shadow also seems to occasionally reset itself to 5mb/s, while I have a 100mb/s connection.Also, the “how did your last session go?” question no longer accepts input. I use Shadow on my Nvidia Shield, I can use the Shield controller to move the stars or select skip but when I want to confirm it does nothing, I have to use the < button to get out of the screen. This also used to work fine in the past.
How long to wait for duty?
Hi I come from the Czech Republic. I registered your service in Germany. I paid via credit card but waited three days and the service was still not active. Then I canceled the service and I'm expecting my money back. How long do I have to wait for the service to get up and running? Is that usual? Furthermore, when registering, I had no choice which service to use. I only had one amount per 15 EU. Is that okay? I thought I'd have to choose which package to use. Thank you
Suddenly Shadow on iMac resetting constantly and Windows screen wrong Resolution
I have been using Shadow from an iMac 27 “ (2560 x 1440) for over a year without problems - tonight - when I activated Shadow on the iMac (April 5 2021 8:16 PM PST) it starts - finds a stream - but displays an 800 x 600 Windows desktop then Shadow will shut down and restart the whole process. I have been using Shadow all day without problems and changed nothing on the iMac. I re-installed a new copy of Shadow (for Apple OS 10) but the same thing repeats - I have changed the settings again in the Quick Menu which seems to detect Apple - as the login computer - but the resolution is 0x0 and I can’t access the change resolution menu (grayed out). You can reach me at firstname.lastname@example.org or 702-826-0152 (call or text) - please help. Thank you - James Sullivan, Pasadena, CA 91106
Shadow Windows resolution selection incorrect
Hello,Issue/Describe the bugWhen I run shadow on an external monitor (2560x1440) in windows, the resolution selection keep setting my resolution back to 1920x1080 on my shadow. While local the monitor still have 2560x1440Versions:Shadow Windows OfficialGreets,Remco
Shadow Client: "Your Shadow Is Currently Unavailable"
Application type (Windows/Mac/Mobile/etc.) Windows / Mobile Shadow Client Version (Official/Beta/Alpha) Laptop: Launcher Version (Windows): 4.23.15 Laptop: Client Version (Windows): 3.10.17 Local device CPU Laptop: i5-8350U (Surface Pro 5) Mobile: Pixel 3 XL Local device GPU Laptop: Intel UHD Graphics 620 (Surface Pro 5) Mobile: Pixel 3 XL Datacenter location (check status.shadow.tech) Dallas, TX Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY) 37 Mb/s Description of issue I am unable to log into the client via Mobile or Windows Desktop client starting this morning. I used both devices yesterday to log in and both worked on the same network / setup as they are today. The desktop client gives an error (screenshot below). The mobile client just sits at the Username/Password screen with the “Log In” button just circling as if its loading is hung. Are there any known login issues occurring right now
Virtual desktop unreachable, please help
Hi, Im owner of Shadow since october and really happy with the service.My main concern is that I cant connect Virtual Desktop in my Oculus Quest with Shadow.Virtual Desktop works fine with my own computer, Shadow also works fine when I use it in my computer or mobile. But when I try to connect Virtual Desktop to Shadow it leads allways to the same message: “Computer is unreachable”.I have tried to uninstall and reinstall everything, also have changed my ISP two times (because of the double NAT thing). Actually I use mobile data, but I have asked other peaople that use the same ISP and service, and for them it works.Please, any help? I’ve been triying to make it work for a long time.Thank you.
Shadow VR wont connect
Application type: ShadowVR Shadow Client Version: Alpha Local device CPU: Qualcomm Snapdragon 835. Local device GPU: Qualcomm Snapdragon 835. Datacenter location: Chicago Connection speed: 50 Download 15 Upload Description of issue: When I press Start ShadowVR instead of bringing me to SteamVR home, it takes me to The 2D Desktop. Imgur Link: https://imgur.com/a/5XdKnlx
Anyone else have a consistent latency with Shadow?
So, I know latency for shadow is supposed to be around 30ms or so, but in the Quick Menu, it says this: My maximum bitrate is 45mb/s (set by the auto setup)My fps is 5 (currently, on Google Chrome)My bandwidth is 0.3mb/sMy latency is 41msAnd my packet loss is 0%See, everything runs fine, with a slight latency here and there, for the most part. But occasionally, we will say.. between every 5-15 minutes, there will be a huge lag spike, and then after that the latency is worse, consistently. Usually just the microphone latency, meaning that something I say doesn’t get transmitted until a few seconds after I say it. I can hear, see, and interact with the shadow just fine after the lag, but speaking seems to be an issue. Anyone else having this problem. or know how to fix it? I’m currently using the Alpha build, but I had this same problem with the official version and the Beta.
Mouse lags behind when moving fast
When I move my mouse fast or flick, it slows down or stops. When I do it slow, there is no issues. I’m not sure what the issue is here. My mouse is wireless. I’m on shadow pc beta on mac. Also, the problem goes away when I use reliability, but it’s really laggy then. Does anyone know a fix? Thanks.
What is wrong with Shadow at the moment...cancelling soon
I have no idea what is wrong with Shadow at the moment, but it has so many issues that need to be fixed. As everyone else I am paying a lot of money for this streaming service but problems do not get fixed.I am from Germany and the streaming experience is getting worse. I do not know how this could come to this point but I am just a few steps away from cancelling! I am paying for seven months now!I can not play with series X controller because it is disconnecting five times in an hour. I always have to reconnect. I do not have these issues on Geforce Now. The BETA Version is a joke and is not working. When playing AC Valhalla the Controller is disconnecting even more often with the Beta version. The picture quality is getting worse. It is not as crisp as it was before. It is laggy at many times. My internet speed is perfect. Next bug...when changing the resolution from 1080p to native resolution of my tablet Shadow crashes. To be able to use Shadow again I need to uninstall Shadow and
Android - Bluetooth and wired keyboard don't work for games (help!)
I've tried wired and Bluetooth keyboards on Android (phone and tablet) and they work fully, until starting a game. Character keys don't register (WASD) unless I'm holding ALT. However, chatting in Overwatch works FINE! Just not for actually playing Anyone else figure out a workaround? (emailing tech support back and forth ended with them telling me to ask here) Thanks for your time
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