Video, Audio, Start Issues and much more. The community is here to help!
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Windows Shadow Client Version - Official Local device CPU Core i5 Intel Local device AMD Radeon Datacenter location Paris Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY) I have been playing Warframe since yesterday and was pleasantly surprised to see that I could run at almost max settings on my Shadow Boost. Yesterday I had a crash and restart and thought it might have been a once off. However, it has crashed again today, just dumped me straight out into '’windows is shutting down screen'’. Also - after yesterdays crash, the interface was very low res and asking me to shutdown the Shadow, not restart it. It looked like some kind of diagnostic mode. It feels like an overheating problem...maybe - just a hunch. Other: Date when problem appeared: 25/26 July. Did you take any action(s) which could have created this problem? If so, what? The only new things is the installation of Warframe. New Geforce drivers update
I’m making this post to help you guys on what to do when your shadow launcher is stuck on step 2: starting shadow. Well what you do is you have to click on the question mark button at the top right of the shadow launcher. Then what you do is you press turn off shadow. After that you don’t start it up right away but you wait 5-10 minutes then it will be working fully. Thanks! If it still doesn’t work contact shadow support
Hello to everyone.I started using Shadow yesterday and the third time I launched it, the sound stopped working.On my host computer, Shadow was not appearing in the Sound Mixer no matter what I tried (Restart streaming, distant computer, host computer, nothing worked.) Then I seen on forums here that it had to do with the setting “automatically update drivers” which I had to deactivate on Shadow launcher and make GeForce reinstall drivers on the distant computer. Nvidia shown me an error and I finally decided to restore the distant Windows to an earlier restore point. Very bad idea. Now I’m stuck in n infinite startup failure, I started Windows exactly 7 times now and it freezes my shadow. I downloaded a 120GB game on the distant computer, don’t want to download that again.On the screenshot below, Shadow doesn’t allow me control the computer when I have something to do.What should I do ? :( Soraiko
Hello Shadow Support, I am trying to purchase Shadow from the the website for the Danish Market (Denmark) however It does not allow me to get past the billing stage once I have entered my details. I keep getting an error message please see attached screenshot. I have cleared cache and cookies, tried multiple devices and browsers and still not luck. I would really appreciate it you could get back to me about this as I would really like to use your services.I look forward to hearing from you. My Shadow account is created and it has been verfired
I know there are a ton of questions already about this issue but none of the solutions I’ve read have helped me. I have a Logitech G Pro X that I use for audio on my computer. It works perfectly fine on my personal computer, but when I log into Shadow, my microphone will not work in any application. The computer itself will not recognize that I have a microphone. I’ve installed Logitech G Hub on Shadow but even on that app the headset doesn’t appear. I’ve followed each step listed at How to Connect a Microphone to Shadow – Shadow - Support (EN) and watched youtube videos but none of the solutions have worked. If I want to join a group chat on discord or another software, I have to make sure I join through my personal desktop and then go into Shadow, otherwise it won’t work in the Shadow software. Does anyone else have any other possible solutions? It’s very annoying to have to go back and forth between my desktop and Shadow.
Up until last night I've been loading the Shadow client on my Android device. It's not showing my games on the launcher. Keeps saying error has occurred retreving your games.My games are installed. When I load shadow desktop they show up.Anyone else experiencing this? Any work around? Thanks....
I am tired of this. When i play with the wheel, at some point I get a notification telling me I need to move the mouse / keyboard because they think I am away. At the meantime, quality of the streaming drops horribly. How can I avoid this ?
Simple as that, I can’t get it back no matter how hard I try, The mic wasn’t working so I wanted to make sure I tried everything, someone told me to try reinstalling my external mic drivers on shadow, so I did, and I haven’t had the drivers for months now. I’ve been using my other PC and my Oculus Quest to provide a microphone to my Shadow but I’m really getting fed up since I want to play Phasmophobia and my mic ont he only computer that can handle it is shot.
HiI have a wireless keyboard and mouse (Microsoft Wireless 900), with the dongled placed in the Ghost.When I plug in the memory stick the mouse stops working and the keyboard becomes less responsive.I have tried switching the USB ports I am using, a different memory stick, a different wireless keyboard and mouse (Logitech) for my wife PC. Same results everytime.So right now the Ghost is pretty useless for work as I have stuff on a memory stick which I constantly use but can operate the PC when I plug it in - any thoughts anyone?Thank you
I have been using shadow for the past 2 weeks on a Chromebook and use the shadow app from the play store. But it seems like all because that one update will not display video. It will say “loading video” then go back to the main menu to “Start Shadow.” It will continue to repeat this. Any ideas?
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