Video, Audio, Start Issues and much more. The community is here to help!
- 1,770 Topics
- 5,352 Replies
Just found out HDD upgrades are available so I got one. Disconnected from shadow, bought the hdd, tried to reconnect. Nothing.No device can reconnect, no matter linux, windows, android. Shadow seems dead. Super system. I am so happy to have this super bug free experience. It just works. The Linux Client is shit btw. Worst software ever created on this planet.Funny how the Android client is fine, even though its also Linux, but you just cant figure out how to make an Ubuntu client stable.
I use creative cloud Photoshop on my Shadow.Host PC is Ubuntu 20.04, so I have to use the god-aweful linux appimage.90% of the time I need 20 tries to even connect to my Shadow Desktop, but thats a story for another day. The infuriating bug is, that when Photoshop is open, and I drag the cursor over the canvas - MY whole PC shuts down.Like not shadow client is breaking down, my whole pc is going black, doesnt recognize input and only a hard shutdown (longpress Power) recovers me. The Shadow instance is not broken. I can access the same instance again via Windows and Android.So the Linux AppImage is fundamentally broken. I assume its some strange pixel values that the client misinterprets. Maybe similiar to the pixel bug that bricked Samsung Androids, when you put it up as a wallpaper device. Thats the only technical idea I have, why a visual thing can make MY pc shutdown. https://www.youtube.com/watch?v=iXKvwPjCGnY Any ideas where I could sent some example data? I mean I can reliably r
I was trying to change the language in Sims 4, after that Origin needs to verify all the game files including all the DLCs, but it takes more than 3 hours. I did that a few times before, but it has been done within 20 mins.Have anyone face the same problem on Shadow?
I have signed up with proton mail and now that I am working I can afford a better version. Since I have changed I need to enter a verification code for my “new device” and I cannot log into my email. I have tried contacting support on the shadow tech page but I think it’s just glitching out or something. Can someone please help? I think my email was hacked and I have no idea how to get me started again without making a new one.
Hi there, so I currently have an Acer Nitro 5 gaming laptop with 144hz screen. But I can’t get shadow to run properly on this machine. It is fully updated on newest windows updates, everything else is updated from AMD GU driver, ethernet everything. It is setup correctly in terms of IPv4 and there isn’t any antivirus/firewall software running, besides stock Windows stuff.The issue is, that in fullscreen mode, there is massive input delay/lag and the stream quality is pure garbage. Just dragging a windows around, seems to lag and stutter heavily.Interestingly, when I change to windowed mode, the stream quality seems ok and also the input lag and delay seems almost gone.Both local Windows and Shadow are set to 144hz correctly.I have a 1gbit connection, use ethernet gigabit, ping is 20ms, no packet loss in shadow stats panel.Thanks for any ideas.
The new Windows 2020 May update, build 2004. Failed to install on my Shadow 2 times now. It is a big update, it does multiple reboots in the process. But when it looks like it is done, and starts Windows again, there is a small popup saying it could not finish installing the update. In the update history I read this: Maybe this has to do with the 30 minute auto-shutdown? Because this update takes so long? We should do this update ourselves right? Or wil Shadow do this automatically for us?
I have read several forum topics on microphone issues and also submitted a ticket to Shadow, but so far nothing has worked for me.I am using a SteelSeries Arctis Pro USB headset. It works perfectly on my own computer. It's the only recording device currently enabled in the sound settings. I have tried both forwarding the USB peripherals and just enabling the microphone in the Quick Menu. If I forward the USB, the microphone works but the audio is broken and laggy. If I only enable the microphone (without forwarding peripherals), the audio is fine but the microphone doesn't work at all. The sample frequency is the same on my computer and Shadow (16-bit, 48000Hz), but my computer shows 2 channels and Shadow only shows 1 channel. I can't change either of them to match the other. I have tried using the official client and the beta client, with the same result every time. I have also tried reinstalling my headset.The only solution I can see is having a separate USB microphone and for
Shadow keeps using 0.2 or 2 MBP/s despite having 25 MBP/s allocated. Low bandwidth is activated, if I deactivate it, nothing happens. I have a 100 MBP/s connection. And my Shadow is connected to the Santa Clara server. And if it helps I haven’t used Shadow for a week since I had some technical issues with my 100 MBP/s connection.
Offer a button here that sends a Shutdown /a command to the machine such that a user can cancel their own accidental closure of the Shadow host application. (I mean, okay, I guess because I’m a lurker I can’t have Sys Admin ideas even though I use Shadow as a dev machine and I’m a veteran Desktop Admin? .. maybe do better there, too - I like you guys and your software, but I want to close this page right now and just give up on my suggestion)
Shadow Boost Amsterdam Server (if that helps). So Shadow detects my microphone, but it doesn’t work. I am enabling in from Quick Menu, tried disabling and enabling it, restarting Shadow. The thing is that Shadow Beta client doesn’t work too. Microphone works fine on my native PC and Discord but I can’t use it because it makes my Shadow laggy like hell (because of high traffic usage I guess) and my native PC is super trash for using it both. Hope this is not a singular issue with me only and it can be fixed :(. Everything was working fine 2 days ago tho, dunno about yesterday because yesterday there was a maintenance and I didn’t have any opportunity to play in a party yesterday.
Hey there, i have since 3-4 weeks a big problem with my shadow on osx catalina. I have 2 iMacs on different location, both are connected with ethernetcable. Both locations have 500MBits Down and 50MBits upload. When i start the shadow client i see my desktop and i can move my cursor for 5 seconds after that my cursor disapears and the stream is freezed. Now i use my osx “taskmanager” to see my cursor and restart the stream. This works for 5 seconds again. I can connect with remote desktop and it works fine, it is only the streamer that hangs. I have changed my bandwith down to 5 MBits in Shadow but no solution. I have checked the low bandwith mode and also no solution. When i change my resolution, the screen goes black and after this i have the same resolution like before. The funniest thing is, when i connect with my iPad or iPhone it works perfectly over WiFi. (Yes i already tested my Macs with Wifi ) It is realy annoying and i hope there is someone else who have the same proble
I have been trying to connect to Shadow for the past 30-45minutes and I am stuck on Step 2. Starting Shadow. After roughly 1-2mins, it stops trying to start and states in grey/black “Shadow is off”. My internet is working great currently. No issues with downloads or streaming. Any help? Thanks in advance.
So, I haven't been able to use my microphone for my shadow for a while, and I really needed it today, so I searched up online how to fix it, I ended up going to windows 10 settings and found 2 of my different inputs from my actual pc, but I didn't see the shadow input device. I don't know what caused this, I need helpbtw, this was taken down on the subreddit for some reason
Everytime (every device) I log into shadow and i get only a black screen with a task manager on the screen
This started today and does this on any device. It drives me crazy I will include a screenshot but noone seems to help me out!! Below is all I see when logging in even after waiting for an hour, my screenshot,
Login to the community
Social LoginLogin with OpenIdConnect
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.