Video, Audio, Start Issues and much more. The community is here to help!
- 1,938 Topics
- 5,666 Replies
Extremely High Lag Today
I’m getting ~5fps in all of my games. I can hardly even navigate to websites in Google Chrome the lag is so bad. It was fine last night so no idea what is happening today with the servers. I’m using ethernet and I have google fiber internet. I’ve tried all troubleshooting steps: restarting my router, restarted Shadow, restarted my PC, etc. Issues persist. Sounds like this is happening to several others, per the Shadow Discord server.
changing priority in task manager
i bought star citizen the other week and i thought id use shadow to let me play the game i looked online on how to make it work better and it told me to change the priority of the game in task manager so i went into task manager and it wouldnt let me change the priority it kept saying “unable to change priority” so me being the idiot i am and didnt read the rules i booted it up into safe mode then i couldnt get onto my shadow. i just wanted to change the priority so the game would run a little more smooth cant you do that or is my shadow just being like that?
strange latency issue - reconnecting repeatedly seems to fix
I’m using a shadow hosted in Portland from the SF Bay area. My ISP is Sonic fiber, and when using a different game streaming service with a Santa Clara datacenter the latency is consistently 4 ms. My VM hosted with Linode in their Fremont datacenter is consistently 6 ms. I am aware some amount of added latency is unavoidable for the greater distance due to speed of light and other considerations. The lowest I’ve seen it is 19 ms, which is fine. What’s strange though is that other times it will be 30 or 40 ms, and it seems to switch between those three levels randomly for each session, and then remain at that level for the duration of the session. Interestingly it seems to pick one of those three levels, never anything in between. And if I go into the quick menu to cycle between TCP and UDP (forcing it to reconnect) I can get it to get back to 19 ms if I try enough times. This seems likely related to a network issue, but it’s hard for me to track it down with what I have available. The
Shadow Storage Performance
So; recently I allowed shadow to swap me over to their newer servers and with doing so I realized that my shadow is using a hard drive that literally can’t even install Call of Duty: Black Ops (One) in less then 2-5 minutes and I know this is purely a storage speed issue because thats the only difference I can find in the shadow pc I mean this has gotten so bad that I can’t even load a webpage in less then 30 seconds anymore; and its starting to piss me off; when the price for shadow increased to 30 I didn’t mind it; but now I can’t even install a game because of the storage speed; at this point minus ingame performance; my normal computer is better then the shadow computer; and its a 5 year old workstation with integrated graphics and a 2tb 7200rpm barracuda hdd shadow please change the hard drives because at this point you’re literally scamming the people that decide to use this service out of 30 dollars a month*Edit: sorry scratch not being able to install a game; change that to No
Unable to login shadow pc
After login start I only receive V100 and L108 responses. Down and up at home network are perfect. Since the support doesnt reply I am here with a useless and very expensive shadow system that does f all. Any tricks from the community to get this started?(Yes. I did restart routers, logins etc)Kind regards,P
Why tombstone the new york data
i have had shadow since nov2021 and I was origiinaly on the New York(NY) data center with a consistant ping of ~10ms from Pensylvania ever since the tombstoning of the NY datacenter and swap to the Washinton DC datacenter i have had a ping of 35-45ms and i have even seen it as high as over 100ms making my shadow almost unusable. why the switch from NY to washington DC?
No sound for my Shadow
Your speakers or headphones, if they have a manual volume control, turn it up.done The sound setting on your PC, turn it up.done Try playing sound from anything on your PC. If it doesn’t work, stop and troubleshoot that separately from Shadow.in my local pc I have no audio issues. Load the shadow client, then check that the volume mixer (on your PC, outside shadow) hasn’t muted the Shadow client. (In Windows 10, right click speaker icon, open volume mixer).100% Also confirm in the volume mixer that the shadow client is outputting sound on the speakers/headphones you want it to. And that the volume is turned up and not muted.By visualize the mixer when I playing some youtube videos, you can see the volume in mixer goes up, but I literally cannot hear anything In your shadow, make sure the thing you’re trying to play sound is set to the default device there (has Blade in the name I think). Use the volume mixer inside your shadow (similar to step 4).checked If you had to change the device
Controller issues with certain Steam games
I have several games that I can't play due to controller issues. In one the hands are stuck at my ankles and won't separate the other the mapping flipped and I can't get the configure to work or the setting worked out. Other games no issues. I load the games on my pc and the controls work fine. I used shadow and they are not playable and are the same games. Example Derail Valley controls all backwards. Phamaphobia hands stuck together at my feet. I've tried setting configuration, add or remove driver and nothing fixes them. Any help would be great.
Controller Stopped Working
Hello All!After the most recent update (on 4/27/2022) i found myself completely unable to use my controller.It is a wired xbox controller and it has never once given me a problem untill now. I tried the shut down and restart method, and uninstalled Shadow multiple times. Whenever i plug in my controller, it gives an error code and prompts me to do the same steps again. This occured immediately AFTER the update, so im think that had something to do with it. If anyone has any other ideas, i would be VERY grateful. My good friend just bought me Elden Ring and i was enjoying getting absolutely torn to shreds. I would like to continue doing so. :)
I tried to install Windows 11 on my new Shadow
Hey guys, After seeing lots of posts saying that Windows 11 works well (if not better) on a Shadow, I tried to install it on my new Shadow (Boost). I’m getting an error about TPM 2.0 and Secure Boot, making it impossible for me to install Windows 11 from Insiders Preview.I read some tutorials online saying that I should access the BIOS to turn on/off some things, but we can’t access the BIOS on a Shadow PC right? Does anybody know how could I install Windows 11? Thanks in advance!
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