Video, Audio, Start Issues and much more. The community is here to help!
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I had a lot of issues getting Ubuntu 21.10 working with Shadow despite it looking supported. I wrote this up into a blog post where I’ve got connections to my shadow working at least some of the time. Hopefully it helps you - let me know in the comments! https://blog.henricook.com/shadow-pc-support-for-ubuntu-2110
Using the android app on my Nvidia Shield. When I started it up last monday I got a message that the app was updating. It showed “uninstalling component 2 of 8” for at least 20 minutes. Then it out of nowhere it went back to the home screen and I could start up Shadow as normal, no further mention of any update and it seems to work fine. But an annoyance that plagued me a while ago is now back: the windows setting to make everything bigger resets back to 100% each time I boot up. I play on my tv so I want it at 125.
I have just tried to resume using Shadow after some time not connecting, as not having enough time to test/play games with requirements exceeding my local computer configuration.Opening the Xbox app, I noticed that some of the games I had previously installed needed an update.For some games, the update worked fine just selecting the game and clicking on the update button.But for 2 specific games (Minecraft Dungeons and Medieval Dynasty), the update button just did not appear to work when clicked. No specific error was reported, it just did not work... For Minecraft Dungeons, which I had just inst installed, but never actually tested, I tried uninstalling/reinstalling the game and that apparently worked.I guess I could just do the same for Medieval Dynasty, which I had started testing and for which I saved some games, as these should normally be saved in the Microsoft cloud (but I was not 100% sure).But it seems a bit overkill to have to uninstall/reinstall a game each time an update is
Hi everybody, I have the same problem as many already posted here. I think some of you already fixed the problem with different solutions. For sure it is a could way how to work around but I do not want to install ZEROTier and Virtualhere on my laptop. I alreayd reported the error to Shadow and they are working on a patch but I don’t know when it will be released. :-(So my last chance is to ask the community if anyone as another found out another way besides the “WORKAROUND”.I want to play X-Plane and trying to connect THRUSTMASTER TCA Captain Pack Airbus Edition (Joystick & Thrust controller)USB connection failed again and again every 20 to 30 sec.I already tried to log in and use BETA version but it is not better. Any little hint would be really helpful Thks a lot
Hi, I’m getting error code G-403 after login, for the past 3 days now.I’ve had a chat with support, they said it would be solved yesterday afternoon, but offcourse it’s still not working. I’ve opened a ticket yesterday (almost 24h now) no response yet. Please somebody look into this. Kind regards
Hi,i saw a lots of post related to the absence of mouse support with the Apple TV with statement saying it’s not in shadow’s hand. Post below for example.In the link below apples seems to confirm that developers have the possibility to implement mouse support since tvOS 14.https://developer.apple.com/tvos/whats-new/« New Controller SupportLet users play your game using more of their favorite PlayStation and Xbox controllers, including Xbox Elite Wireless Controller Series 2 and the Xbox Adaptive Controller. Accept input from additional types of devices, like a touchpad, a keyboard, or a mouse. Access additional device attributes, such as battery level, haptics, and light. For more information, see documentation for the Game Controller framework. »A post on Reddit seems to confirm this as well:https://www.google.fr/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwiSjYqDp-n1AhURtKQKHV2rBCUQFnoECAwQAQ&url=https%3A%2F%2Fwww.reddit.com%2Fr%2Fappletv%2Fcomments
Hi,How to approach it?If I pair my xbox controller with my quest 2, it doesn’t work in shadow application. Only when I Press B button, shadow app will close.On the other hand, if I connet controller to my PC and start shadow on quest, I've Got disconnected on PC. So what is the solution for it? How to run games in vr and use xbox controller?
Hi,running the current shadow (Launcher v4.29.14 | Client v3.15.16 from web site as of 2022-02-11) on MacOS Monterey 12.1 (Macbook Pro). I want to use my (oldie but goldie) Microsoft Force Feedback 2 Joystick with X-Plane. The Shadow itself is completely virgin (freshly installed and fully MS updated 2022-02-11 + current Nvidia driver 511.65).Shadow client USB support installed flawlessly, I see the joystick offered in the shadow overlay on the shadow instance and also can tick it to being forwarded as expected. So, everthing looks good, but the device simply is not recognized at all by Windows@Shadow.Currently i use the very same device successfully via VirtualHere (joystick plugged into a local linux machine running the VirtualHere server, and Windows@Shadow running the VirtualHere client). With this configuration the joystick drivers are installed by windows as soon as i connect the joystick in the VirtualHere client for the very first time, and afterwards it just works. So basicall
Bug reporting Template: Describe the bug (required) When starting the launcher, almost immediately I get a beachball that lasts for about 10 seconds. About 30 seconds later, again. This repeats for as long as the launcher is running. In between the beachballs I can start my Shadow and it’ll run fine. Steps to reproduce the bug (required) Start the launcher. You’ll notice it immediately Application/device, official or beta, and version number (required) Both latest stable version and latest Beta (4.29.10)
Hello, everything used to work great with the same exact setup I have now. I login into shadow, put on my Quest 2 and open the Virtual Desktop app on it and then it would connect to my shadow pc. Then I'd open steam vr and be able to launch games like BnS. Starting a week or two ago, when I launch BnS it looks like it's launching, starts the up next steam box and the games loading screen and does this for a while, then goes right back to showing my desktop and steam in the Quest 2 headset. The game never launches fully. Anybody else having issues launching games from Steam in shadow pc this way? I'm not sure if this is a shadow/GPU driver issue or where to even start. Please help, I miss playing games this way which is the entire reason I have Shadow!
Hello! I am using Windows 11 (never had an issue before with Shadow). I can’t connect to Shadow anymore. Whenever I launch Shadow, it starts loading then stops at the same point forever. I was having problem before this happened, it had gotten very, very slow for some reason. Just for the record, I have waited as long as an hour to connect and it still wouldn’t. Under ‘help’ it says ‘’all service operational’. I’ve also sent my logs to the help team. I thought it might have had something to do with my own laptop. I scanned it for viruses or malware and nothing came up. I tried turning on my anti-virus and it didn’t work either. I thought maybe it was stopping the Shadow process somehow. There’s very little I can do on my end unfortunately. Is there a way to start Shadow in safe mode online? When I open up Shadow in task manager, there are four instances of it, is this normal?Internet is working fine so I don’t think it’s an issue related to that. I don’t know what else to do! Thank
Hi all,My Shadow PC used to be hosted in the AMS datacenter, but from what I’ve read it has now been migrated to a DC in Dunkirk. Since the move however, the latency as displayed in the Shadow option menu while streaming, has doubled from 12ms to 25ms. Games feel real sluggish and driving cars in CP77 for example is even harder than it was :PDoes Shadow have any plans on improving latency to the Netherlands?
Got a v-100 error today. Went through the trouble shooting on here by shadow which places all blame on local computer or isp.Turns out error was because shadow machine was doing a windows update. Would be nice if there was a way to check this or if this was explained as a possibility on the v-100 faq. In addition, why was a shutdown shadow machine doing a windows update?
So this is a bit of a niche case, but also an accessibility issue. There are applications for recognizing and changing key presses from an input device to an output. Many people use these to make macros, but also for those with limited mobility being able to use things like macros, or any highly custom input schemes are a huge deal. Anyhow to the point, applications like that tend to use things like detecting a window title to be able to switch up the way input is interpreted into an output. Currently, as far as I can tell the Shadow app simply keeps the name “Shadow”, but it’d be super swell if the application would change it’s window title based on the foremost window, or full screen window. Any thoughts on this?
Asking for Help - Guidelines (Must Read)Help Guidelines
In order for our mods and community to provide you with quick and quality assistance, please copy & paste the template below in your original post and provide the necessary information.Not using the template may result in having your topic removed+++ Application type (Windows/Mac/Mobile/etc.) Shadow Client Version (Official/Beta/Alpha) Local device CPU Local device GPU Datacenter location (check status.shadow.tech) Connection speed (Datacenter speed tests EU: Paris | AMS | Gravelines | Dunkirk | Frankfurt or US: CA | TX | NY) Description of issue Other: Date when problem appeared. Did you take any action(s) which could have created this problem? If so, what? Do you recall any action(s) you took after it happened? Do you use a VPN and/or antivirus? Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.
When using your iPad with external USB headphones, Shadow will play both right and left stero sound combined only on the left speaker, while stereo sound works perfectly in iPadOS itself. You can resolve the issue by disconnecting and reconnecting the headphones while Shadow is open, but that’s very inconvenient. I hope this issue will be resolved soon.
It’s very unfortunate for me to be coming here and saying this but ever since they allowed storage in Texas and their new update Shadow has really degraded their performances.I have to wait over 24 hours for a response for my ticket and once I get a message back all they did is reboot my PC and it did nothing, it has been another 24 hours since I had a responce from them. Over 72 hours just trying to fix one problemThe lag is insane on this shadow application, 2FPS maxthis isnt local at all, multiple people have complained about this on numerous platforms. I’m tired of waiting for a response for over 24 hours, Im tired of something I pay $600 a year for not working.. I can’t even access the Control panel anymore as it’s not working….. dissapointed in this software.Please fix these problems
Efforts to use Shadow over WiFi on MacOS seem doomed to a poor experience- I can prove it.Using a new M1 Macbook Air, with nothing installed but Shadow, if I disable location services as recommended and connect using a wireless access point 5 feet away from the Macbook, which is in turn wirelessly uplinked / using Mesh WiFi to connect to the internet I am able to connect and 95% of the time experience a good connection, however I will experience periods of acute frame drop, latency, and audio stutter about every five minutes or so, sometimes more frequently, sometimes less.Here’s the thing, though: if I plug an ethernet cable in and connect to directly to the wireless access point, so that my network configuration looks like thisMacBook <--ethernet--> Access Point B <---wireless uplink-->Access Point A<---ethernet--> Fiberoptic 1 gigabit WAN connection Then the problem goes away and I have perfect gameplay. This experiment isolates the MacBook’s wireless connection as
Dear Shadow CommunityI just subscribed for a Shadow PC, and I received an e-mail stating that I can log in into my account to see the status of the PC. Nevertheless, I cannot (yet) login, since the system constantly says that my password is wrong. When I log in into the forum or the apps, it perfectly works.Does this take some time?All the bestBetraderz
I’m using Airpods for my audio. But every time I remove the airpod and place them back in. Shadow notification pops up asking if want to enable microphone. I cant seem to disable this popup. I have tried disabling the mic from the quick menu. And also disabled input device from windows. It’s only annoying because I game from the other side of the room on a tv. Thanks
Hey, since November 2021 on every start of the client I got a message that tells me that there might be some performance issues and that Shadow is looking into the issue. How do I get rid of this message? I have no drain in performance on my end, Shadow runs perfectly fine. I’m seeing this message now for about half a year and I’m tired of it so please tell me how to disable it? It’s just annoying. Thanks.
Hello there ! I’ve been using Shadow for some time now and it works fine, except for Doom Eternal which simply doesn’t work. Actually it launches but it get stuck at a black screen, right before the main menu shows up.Apparently a lot of other people had this problem and couldn’t fix it. Some people recommend to downgrade the NVidia drivers, but I’m don’t wanna try this to be honest. I already tried to reinstall GPU drivers and even restore completely my Shadow, but nothing worked for the moment. If you have figured it out, please share your solution here :) In the meantime, have a nice week-end ! :D
I’m having trouble connecting my Xbox 360 Kinect to the shadow pc it will load for like a minute and then disappear and not be connected. It’s the only thing that won’t connect and I wanna use it for full body tracking in vr :( I’ve tried reinstalling the drivers and restarting but it still didn’t work so if anyone can tell me why it won’t connect or how to fix this I would really appreciate it!
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