Video, Audio, Start Issues and much more. The community is here to help!
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Hello. I bought my Shadow Power Upgrade in France, but I'm from Romania. Your platform works great, only the ping leaves a lot to be desired and I don't know how to solve this. I have the best internet in my country, 1Gb speed to be exact. I also play via wi-fi which gets a maximum of 200 mb, but that's not a problem because it's enough. I wanted to know if you will ever make a center in Romania or at least closer to Romania?
01/30 BETA & Release: Microphone stopped sending Audio for Live Streaming
Since my last broadcast earlier in the week, I only made one change.Switched to Android (Release) last night to see if I could play Read Dead Online and see it on my phone, which worked.(forces Official Release change)I switched back to BETA (current release) to begin streaming and my headset is not registering any dB using OBS.An Update FAILED trying to install the Official Shadow Boost Release Retry was installed and using Shadow Official for this Post. Used ‘Camera’ on Windows to verify Headset Audio in video - worked Used built-in mic and plugged into xBox Series X for Shadow with no response Mic Volumes adjusted to 100% OBS switched from Default to Virtual, vice versa Verified Enabled Microphone properties checked as needed Verified My Mute Button(s) were not “on” Verified Sound/Music works with OBSMight be me, the Mic was working just fine?
5th day of issues.
So it's now the 5th day and shadow is still not recognising my monitor, stuck on 1080p. Nvidia driver's don't install correctly, factory reset didn't do anything all my files are still as it was. Black screen, flickering etc etc etc. Any news Shadow? Please don't ask me to contact the dinasour, it's insulting
Screen Resolution help
Okay so my screen is stuck on like a safe mode display I tried to get to the personalized pc but nothing just kick me out when I click display and even tried to change the resolution in the shadow app before launch and nothing so I need help . Is their something I’m doing wrong
Why is there too much shade?
Since a few months now the shades/Lighting is massivly broken on my shadow PC. Whenever there is nightime in any game or even a black person i can’t really see anything or the person. I tried to fix it with gamma and brightness but its all to max and still doesn’t help really. Where can i fix this?!
CODE: R-109 since april 24th update
I recently updated my shadow tot he April 24th update and since the update, the app consistently freezes and crashes. Gives me constant CODE: R-109 messages. When is this going to be fixed? I pay good money for the service and Im dissatisfied that I can not use Shadow.
mouse issue - rotation - x-axis limit
hi, i have an issue in a game i play, i can only rotate for a little bit to either side on the x-axis, before my mouse movement is not recognized anymore, or does not result in any further rotation of my game character… it is not an issue with the game, or my mouse, so it must be shadow, any suggestions?
Shadow windows error
Windows Official AMD Ryzen 5 4600G AMD Ryzen Integrated Graphics I believe New York 512.46 mb/s download, 22.8 mb/s upload Starting today I have had this odd problem with Shadow, which appears to be some kind of Windows problem. This problem was completely out of the blue; I have never seen this kind of problem, and I have been using shadow for over a year. I got the windows stop code: BAD_SYSTEM_CONFIG_INFO Other: Today, 7/23/2021 I don't think so, I really only use Shadow to play GTA5 along with a few other games, all of which are on Steam, Epic, or Origin and have been working fine until now. No, because I can't get into Shadow. I do not use a VPN, and I don't have any antivirus besides the default Windows antivirus. Unfortunately I can't because I can't get into Shadow.
Shadow moved my instance, can it be moved back?
I have my Shadow instance located in Texas for a specific reason, but it was auto-migrated to Montreal, Canada. Contacted support and they said they were unable to move the instance back, and that the instance was migrated to give me better latency. While I do get better latency now, I specifically chose the Texas server so that my friend and I can play local non-networked games with equal latency (he lives on the west coast, I live on the east coast).Is it true that there’s no way to migrate my Shadow instance back? I’ve been subscribed for three months and regularly connecting to Dallas servers with no issue, and if it can’t be moved back I don’t have a reason to keep my subscription.
Nvidia shield/shadow 59.940 issue
Hi I use an Nvidia Shield Pro 2019, 60hz samsung monitor and shadow app on 60 frames per second.The game I am playing Iracing only uses 59.940hz on all resolutions and have used the game graphics auto configure and tried manually. When playing on a 60hz monitor with the Nvidia shield set at either 59.940 or 60hz it glitches every minute or so. I cant change the monitor from 60hz. The Nvidia control panel on Shadow is set as 60hz. Looking for any ideas to stop or reduce glitching.
My Shadow does not boot. What should I do?
Application type: Windows Shadow Client Version Official Local device CPU: Intel Core i5-4570S Local device GPU: Radeon R9 200 Datacenter location: France Connection speed: 100/100 My Shadow does not boot. When I press ‘Start Now’ the bar loads up to 70% and stays there for a long while but then goes back to 0
Updates yet again
I seem to be getting numerous updates firstly on a PC , updating graphics drivers, which it did yesterday and then similar on my mac all on the same day. It can take 10 minutes before I can log into Shadow. It is making Shadow useless. Why is this happening and update graphics drivers are off? I dread to use Shadow in consequence. All users want to do is having rapid access as possible.
Hotkeys in OBS not working when in Shadow
So I'm trying to stream form OBS but when I'm in Shadow, my OBS hotkeys are not working. I already tried running OBS as Administrator and set as highest priority but its not working. Any Ideas? (OBS runs on my local laptop and I Stream the Shadow window/gameplay)
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