Video, Audio, Start Issues and much more. The community is here to help!
- 1,882 Topics
- 5,577 Replies
Xbox Controller recognised by Shadow but not in game
Hey, I just got a new Xbox Controller which I connected by Bluetooth on my Macbook, and also connected to my Android phone (not at the same time). The controller is immediately recognises by Shadow, on both devices, as I get a nice popup showing it is connected. On the Macbook it also shows up nicely in the controller menu in the Quick Menu. However, when I start a game on Shadow, in my case Fortnite, the game does not see the controller. It does not show the controller interface in the game menu, just the normal mouse and keyboard interface, while the Shadow Quick Menu still shows the controller is connected. Same result on Macbook and Android phone. Do I need to do additional steps to enable the controller in a game? The Fortnite menu usually auto-detects the type of controller. In Youtube videos you can see people switch between keyboard and controller on-the-fly. There is no controller selection in the Fortnite menu, as far as I know. I can use the controller just fine when I
Xbox controller not working on Ghost
Hello, My Xbox controller is no longer working on my Shadow. It is paired and shows connected to the Ghost, but Windows does not see the controller. It has worked without issue for the past few months. I've tried: - Re-pairing the controller - Rebooting the Ghost - Rebooting Windows - Shutting down the Shadow completely and rebooting - Un-installing the Shadow Virtual Gamepad driver in Windows and re-installing The controller is detected and works via the Android app, but not the Ghost. I am running the latest Ghost stable.
Ipados and magic keyboard
I use shadow on my 12.9 in iPad Pro and i love it! I Just have one suggestion in regards to the 1st generation magic keyboard, when I do want to type anything into a box I have to touch my screen and click the shadow button on top and then proceed to click the keyboard button on the bottom right and then finally i can type into a text box. Also when I want to click anything on the taskbar After typing I have to unclick the keyboard button to go back to controlling the taskbar. I sometimes use shadow on my laptop and it works flawlessly with controlling everything and doesn’t have this issue. I know I’m using my iPad and you guys are already doing an amazing job It would be that much better not to have to jump though those hoops just to type anything out. Besides that you guys are killing the game, keep up the great work.👍👍
Mac Beta - USB Peripherals - Can't install Drivers
Hello, I’m hoping to set up my Logitech G Pro Wireless mouse to work with USB forwarding. I have installed the newest Beta launcher and when trying to install drivers for USB peripherals my Mac is coming up with an error stating: “USB Network Gate Daemon crashed” and the options to “Disable Daemon” or to “Relaunch”. When I click relaunch it pops up again. Eventually after a few tries of clicking “Relaunch” the launcher stops trying to install drivers, and leaves the USB peripherals option set to the “Install Drivers” button. I tried to Disable Daemon, and I was able to install the drivers, but my mouse does not show up as one of the USB peripherals within my Shadow PC. I have tried to set it up both with the USB dongle for the mouse as well as plugged in directly with the Micro USB hardwired option.
iOS HDMI mirroring problem
Application type: iOS Shadow Client Version: Beta iPhone 7 Plus Datacenter location: Amsterdam Description of issue: Hi, I’m having a problem mirroring the screen with an hdmi cable. When I start shadow it opens a new instance with the desktop on the remote screen but the iPhone screen keeps the app on its main screen. If I’m using a mouse, I can’t access the remote screen and it only stays on the iPhone. I get a lousy resolution too (1280x1280) and since I can’t access the desktop I can’t change it. Is there a workaround to solve this? Any other way to connect the iPhone to a screen and use a mouse? Thanks
Mouse sens in game slowed down after update
i have had an issue after a recent update of shadow where ingame the sens its still the same as before and so if my dpi but for some reason it feels like it is slower, much slower. Any of you have dealt with this issue?. I had to put my sens in game up and still cant fight my right sens because i was already used to playing at the sens that was set before the update that messed it up.
USB 3 forwarding on Shadow Ghost
Yesterday I was upgraded to the Infinite package (yeah!) from the original, now known as Boost package. My USB 3.0 ports no longer recognize anything. Prior to the upgrade everything just worked and never had an issue. My Razer products aren’t being recognized nor do they work at all. I get the “device not recognized” error from windows. I had to switch my keyboard and mouse over to USB 2 in order for them to work at all. My headset with mic was my most important piece of equipment when gaming and it just does not work. Anyone else have or had this issue? Any known fixes??
USB Microphone Issue ( Detected by Shadow App Yet Not Recording) Windows
Hi I have been having trouble while trying to use my Antlion USB Microphone on Shadow. The microphone is detected by the shadow launcher application, yet the shadow VM is not receiving any audio input. I tested the audio through the default windows recorder app and in-game (Overwatch and others) from within the shadow VM. Nothing was recorded. I have asked other members about this issue on the Discord channel and they have linked me to https://wiki.shadow.pink/index.php/Using_a_Microphone. I have followed that guide to the letter but haven’t had any success. I am not using USB peripheral forwarding. I am attaching screenshots showing my current list of recording devices and respective settings at the bottom. I have thoroughly tested my microphone locally and on a separate Linux machine and it works fine. A quick check of the device manager locally shows that the usb microphone is completely plug and play and does not use additional drivers. I’d be happy to provide further system lo
Cannot run on a virtual machine
So I recently found out that since the last updates, I couldnt open some programs anymore. But they worked before like 1 week ago, it may changed after some updates from windows. But the error I'm getting is: cant run on a virtual machine. And this drives me crazy!! Cause it sucks when something did work, and now it's somehow not!! Need help
I have FINALLY discovered how to get correct, non buggy 5.1/7.1 Surround Sound!! :)
This issue has been driving me nuts for weeks. I love Shadow as a service, but it has been next to impossible to get correct channel surround sound to work till now. The problem is that the native streaming that Shadow uses ONLY sends Stereo metadata to your Device/PC and there is no way of changing that. Even if you select 5.1 sound on your local PC, the surround speakers just replicate the front left and right speakers, even though it shows as a 5.1 input signal on your Receiver. One solution given was to use a 5.1 or 7.1USB DAC and USB Forward the device to the Shadow VM. This seemed to work if the DAC had analog outputs, however, it was very buggy/glitchy and repeatedly cut out when I tried it. As for Dolby Digital Live/DTS Connect DACS, I couldn't get them to work at all. The solution I have discovered is to set up Steam Remote Play just ONCE from your Shadow to your PC or Device (don't worry, you won't actually be using the Steam streaming service in its full form) and this sh
Shadow was running great but now stream freezes and image is crap.
I recently activated my shadow and it was great for the first week. Now the streaming sucks and the image is distorted and freezes. I am very disappointed. :C I now can not run any of my games and this really sucks. If this is not fixed i will cancel this service.
Mapping Network Drives not working
Has anyone managed to map a networked drive to their system? I'm trying to map an FTP that I'm running from a home NAS (and yes it's working on the WAN), however when I try to map it to W10 it gives me an DNS error. I can easily get to it from an ftp client in Shadow, so it is working. The only thing I can think of is that Shadow has turned of drive mapping in the Group Policy.
Audio is crackling occasionally
Application type: Windows Shadow Client Version: Official Local device CPU: i3 6100U @ 2.3 GHz RAM: 8 GB Local device GPU: Intel HD graphics 520 Datacenter location: Dallas Connection speed: Dallas server 120 MBPS - ping 23 ms Description of issue: There is distortion in the audio like a crackling sound occasionally and it is pretty annoying. I can reproduce it even changing the volume from windows volume icon without running any games. The ding sound gets distorted and crackling. It was like that since the beginning (20 days ago) I tried changing to stability mode, enabling/disabling high def audio, updated nvidia drivers, nothing worked. There are no glitches in the video, just the audio. Connected via ethernet cable, bandwidth is set to 70 MBPS, my internet BW is around 400 MBPS. Other: Date when problem appeared. (from the beginning, which is 20 days ago) Did you take any action(s) which could have created this problem? If so
Steam disk space attribution very slow
Hi, When I want to install games from steam, the initial phase of disk space allocation is like very very very long. I launched the download of a 60Gb game like 20 min ago, and only 1/3 of disk space allocation is done. It’s like this since the first time I used Shadow. Not something new on my side. Anybody has any idea how to solve this? Thank you. Max
Audio Suttering When using Mouse
Application Type: Windows Client Version: Alpha (tried on stable version as well to no avail) Local Device CPU: AMD A6-9210 Local Device GPU: AMD Radeon R4 Datacenter Location: NY Connection Speed: 100.36 mbps Download Description of issue: If I’m watching a video or playing games, as soon as I move my mouse, audio starts stuttering. If I don’t touch my mouse, nothing happens. Date: 6/6/2020 Yes I took some actions. I turned down the allocated bandwidth, I turned on prefer reliability, I also switched to the alpha build of shadow. None of which alleviated the issue. I don’t use a antivirus or VPN Cant take a screenshot but The stats were, Frame Rate: 36 FPS Bandwidth: 5.2 Mbps Latency: 22.0 Ms Connection Drops (Packet Loss): 0.0%
My overall shadow is blurry and fuzzy.
My Shadow looks really weird especially in games it is blurry and fuzzy i have 50 download and 5 upload with ethernet. My PC is RX 580 I5 7400 16 GB RAM. I used 30. I use the NEW YORK data center i have the latest official version of the app. I got activated 2 days ago and i have been researching the whole time.
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