Video, Audio, Start Issues and much more. The community is here to help!
- 1,936 Topics
- 5,666 Replies
Shadow won't start streaming on desktop PC
When I try to start Shadow on my PC, the desktop app is stuck on the Shadow is starting screen with the progress bar. When I click on start, it shows me this We're almost there! screen with a screenshot of a boot menu. I've tried shutting down Shadow, turning it to 5 MB and Prefer Reliability in the settings and starting it again, but it's still stuck on this issue. This started yesterday. It might be because I tried to update windows on my Shadow yesterday but the update didn't finish before shadow's 30 min window shut it off.
Problem with microphone
Hi. my logitech model G533 headphones have problems with the microphone the application detects the microphone and on my PC that is a mac they work perfectly, but when entering a game or the Discord it does not work. the sound is going perfectly, the problem has arisen since today, yesterday it worked perfectly
Mouse speed adjustment not remembered in Desktop
Every time I boot up Shadow my mouse is really slow. I can adjust it in the mouse settings - and its fine afterwards for the session - but when I close Shadow and log back on at a later time my mouse is really slow again. A small nuisance really, but I wonder why the adjusted mouse speed isn’t remembered by Shadow? Am I missing an easy fix or is this a known issue?
Xbox Controller recognised by Shadow but not in game
Hey, I just got a new Xbox Controller which I connected by Bluetooth on my Macbook, and also connected to my Android phone (not at the same time). The controller is immediately recognises by Shadow, on both devices, as I get a nice popup showing it is connected. On the Macbook it also shows up nicely in the controller menu in the Quick Menu. However, when I start a game on Shadow, in my case Fortnite, the game does not see the controller. It does not show the controller interface in the game menu, just the normal mouse and keyboard interface, while the Shadow Quick Menu still shows the controller is connected. Same result on Macbook and Android phone. Do I need to do additional steps to enable the controller in a game? The Fortnite menu usually auto-detects the type of controller. In Youtube videos you can see people switch between keyboard and controller on-the-fly. There is no controller selection in the Fortnite menu, as far as I know. I can use the controller just fine when I
I have had to double my sensitivity for games like CS:GO and Fortnite and it doesn’t feel normal. This has been going on for more than a week and I addressed my problems to the support team and they just told me to get an ethernet cable. I know it’s not a latency problem because I went on GeForce Now and my sensitivity is fine, so it’s definitely a shadow problem. Please fix it, I really like shadow and I don’t want to have to switch
Windows Store space issues
Hey everyone I can't believe I'm the only one having this problem, so I thought I'd ask here. I'm havint this relatively well documented problem of installing a game from the Windows Store, uninstalling it, but the space not being reclaimed from the C: drive. The space is taken up in the C:/Program Files/WindowsApps folder, and on my machine at the moment that's running at about 200GB. There is a workaround which involves taking ownership of the folder so you can give yourself delete permissions and manually delete the files, but this doesn't work on the Shadow PC, because they seem to restrict your ability to make these changes. I reached out to Shadow support, and they suggested resetting my Shadow PC, but that isn't really going to work. This is a consistent issue with the Windows Store, so if we reset then we're just going to have the problem as soon as I install and uninstall a game again. I know this for certain because I had the problem before... my Shadow PC was reset for
Not able to change gamma settings
Hi all, About 95% of the games I play on Shadow are quite dark and the gamma slider in their settings menus don’t do anything. I’ve installed ReShade thanks to advice from other gamers, but, even if it DOES higher the gamma setting, it’s very difficult for a n00b like myself to set it up properly. Are any of you running into this same problem, or even better, know how to fix this problem?
virtual controller won’t go away
I have connected my PlayStation 4 controller to my iPad, however it only works inside of Shadow if I bring up the virtual controller, I don’t like this because it’s very distracting actually trying to play the game. If I close the virtual controller it disconnects the PlayStation controller. Please help!
Graphics Not Working On Drone Simulator?
So, I fly tiny whoops in Velocidrone and my laptop has a hard time with the complex scenery and I get lag. So, I figured Shadow would be perfect for this because I have great internet. I installed Velocidrone on Shadow, launched it, and connected my controller (An FrSky X-Lite with a USB receiver dongle). When I fly, my controller responds ok, but what I see is like really slow stop animation, it’s not a smooth picture. I don’t know what the problem is because when I installed Shadow, it said my internet was perfect and I know that to be true, so is there another problem I’m missing? I’m not sure what to do.
Joystick showing up as Xbox controller
Hello, I have two Thrust Master 16000M joysticks connected to my PC and the Shadow sees them as xbox controllers. I have the updated drivers for them installed. They used to work before and could be properly configured when we had the option to “mount” USB devices and now they no longer register properly and they cant be configured. Please help it’s been months and my emails to tech support basically told me to wait for the next version.
Screen resolution not saving
Shadow does not automatically detect nor save screen resolution settings. The article “Using Automatic Resolution and Frame Rate Settings in Shadow”, is invalid as “Safe Display Mode” (which must be manually enabled every time), automatic resolution settings both do not work , and there are no manual resolution/framerate settings in the launcher. I’ve tried the released and beta launchers. NVIDIA control panel is able to detect my native resolution.
Can't launch Doom Eternal?
Hey all! I’m running the Shadow Boost (via my MacBook Pro) and I’ve been trying to play Doom Eternal via Steam and it doesn’t seem to work. When I click the launch button it says that the game is running. After a few seconds it plays an alert tone (it’s the alert tone from Metal Gear Solid? I have no idea why. https://www.youtube.com/watch?v=8yGfQak-q9M), and then a few seconds later the game quits and Steam switches from running back to launch game. No UI pops up or anything. Has anyone seen anything like this for Doom Eternal or any other game? Would appreciate the help!
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