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I have really been enjoying my shadow for the few months I've had it, but today is day 3 of no access because it says "your shadow is unavailable at the moment ". They said it showed my shadow was stuck in reset mode and they have factory reset it twice.ike I said today is the 3rd day, I missed a tournament, missed out on things with family and I haven't had a response today :( I'm really bummed and have started comparing companies and looking for an alternative even though I really dont want to :( anyone have the same issue that may have a fix for it? Thank you :)
So I've been playing half life 9n my oculus quest 2 with shadow and virtual desktop via steam VR for a week and today it stopped working.Seems that my oculus is not being detected by steam on the shadow pc, I can see that my laptop at home is detecting the oculus. Please help!
Hi,I have recently downloaded and installed Shadow for gaming on the Steamvr. I am currently using the oculus quest 2 as my vr headset.Once I have turned on Shadow and started up steamvr via virtual desktop app, steamvr (the home environment and the games itself) are very slow, laggy and often I can see the black borders when I turn my head. Surprisingly I dont experience this in the Shadow VR Alpha app downloaded from sidequest.My internet connection, both at home and office is really good so not sure what the cause of the lag is.Any suggestions or solutions would be greatly appreciated.Kind regards!
I’m trying to play warzone on myipad using a new series Xbox controller. The input lag is quite bad. In terms of pressing buttons it seems reasonable. But using the joysticks it seems very Off, like when I try aim at someone when I stop turning it seems to carry on tuning a tiny bit. Makes it pretty impossible to get a kill. Also I can’t get past the pregame lobby before the game crashes. Is there any solution for the input lag on controller ? My wifi is on average 100+mbps and 30+upload. Using an iPad Pro 4th gen and Xbox series s controller.
I restarted my shadow computer in safe boot and it was getting updated but it never restarted and it kept showing me the updates couldn't be completed undoing changes screen for an hour,then I decided to reset shadow and it worked but when I started it up I had no sound like the sound icon was crossed out so I tried updating windows again thinking it'll make it work then it got stuck again on restarting for about 40 minutes so I decided to reset shadow again,now an hour passed and it still didn't get reset,what do I do? It's the first day I got shadow and It's really not a good look for the company in general.
So I have recently bought myself a subscription to shadow gaming in order to play pcvr games,when connecting my laptop and using desktop streamer it was is very laggy and doesn’t work well but the tracking is fine.This is with me having my own tp link with only the quest and computer on with everything Ethernet but whatever.When I change to using the side loaded app everything is very smooth and works well.However with this specific game called cyube my hands are mapped above my controller as if I had extended hands.This is a bug with the alpha app as the tracking works fine on the laptop version but is for some reason unplayable for me.If anyone has any solutions it would be a big help.
So I'm very new to this. I have the app downloaded and running on my fire TV, loads the desktop fine. I'm using a Bluetooth keyboard and mouse with a USB dingle plugged into the TV. Works fine as far as I can tell. I used it to input my validation code. The issue I'm having is actually using the shadow. I can see the mouse moving but clicking or typing doesn't appear until I leave the app and open it back up. Any suggestions?
Turning on shadow I'm prompted with “Choose Keyboard Layout” but cannot do anything. If I wait around 30 minutes I'm able to get in. Although, this problem keeps happening at the beginning of each session and is reoccurring. As well as that, I’m unable to turn on a second monitor. When activating it shadow will either crash or reload.
When I lock the cursor Cntrl ALt+M My mouse lags and doesnt keep up with my motions. I feel like this is a new issue and I am not sure what made this start happening. However when the cursor is not locked it performs fine. This is a major issue for me because I cant play a lot of games properly with out the cursor being locked… However the mouse does not keep up when the cursor is locked. It is not an internet issue.
Hello, So i am trying to setup my Shadow VR (installed steam and steam vr so far). I would like to access shadow on my quest through the Shadow VR Alpha app, but i have two problems: Whenever i open the app and try to enter VR on my quest i get a message that shadow is updating...after that it will redirect me to the 2D Desktop Version.At the same time while using shadow, all of a sudden i get a message that my shadow is being shut down because of inactivity even though i am still using it on my mac. And then shadow wants to do an update to switch to the offical version. I got this message several times!I already did this update 4 or 5 times and this still happens. What is wrong?
Hi, I have a super ultrawide 32:9 Samsung G9 monitor and I’m having issues in getting the 5120x1440 resolution working for the new MMO game from Amazon “New World”. I never had any issue having that resolution on other games (Valheim, Starbase, Avorion, etc) but with New World, I’m only seeing 2650x1440 max.The monitor is plugged to my M1 Macbook Air with a display port to usb-c cable that support this resolution and I also had to add the 5120x1440 as a custom resolution in the Nvidia Control Panel to have it available in Shadow.Any idea if this is possible by configuring something ? New World supports the resolution so I guess something can be done to make it work.Thank you
Hi, I have extreme input lag when trying to play any games, and this makes it impossible to use shadow. My connection test gave all green (40mbps download, 12mbps upload, 30ms latency) and I’m connected via ethernet through a usb c hub. Any suggestion on how to reduce the input lag? I also get a lot of stuttering when trying to play Dungeon Keeper 2 from GOG. Thanks!
Hey guys. I just got the new Apple TV 4K recently and wanted to use shadow on it to play some games. And I’d like to say that it isn’t at all usable for me. I am connected via 5GHz wifi connection on it and when I use it there is a lot of lag. The speed test on the app shows me a download of 5 mbps whereas on the Speedtest app by ookla it is showing a 250+ download and upload speed on the Apple TV. I don’t have any lag issues on my iPad, MacBook nor my iPhone, all connected via wifi on 5GHz, the shadow experience is butter smooth there (even via 5G it’s usable on my iPad) but on the Apple TV it’s completely unusable. Could there be something that I am doing wrong in setting up shadow on my Apple TV? The firmware is on TVOS 15 for the Apple TV and the shadow app is on version 3.7.5. I am connected to the Dallas Datacenter and am physically in Austin.
Steam won’t update New World. According to Steam help I’m experiencing “a connection time out error while trying to install New World. This error indicates that your computer is not able to communicate with the content servers in your selected region.”Steam help suggested that I refresh the local network, but I can’t do that on Shadow. Any suggestions on how to fix this?
Hi I use an Nvidia Shield Pro 2019, 60hz samsung monitor and shadow app on 60 frames per second.The game I am playing Iracing only uses 59.940hz on all resolutions and have used the game graphics auto configure and tried manually. When playing on a 60hz monitor with the Nvidia shield set at either 59.940 or 60hz it glitches every minute or so. I cant change the monitor from 60hz. The Nvidia control panel on Shadow is set as 60hz. Looking for any ideas to stop or reduce glitching.
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