Video, Audio, Start Issues and much more. The community is here to help!
- 1,936 Topics
- 5,666 Replies
my mic not detected in shadow pc but is on my regular pc
Everything works perfectly fine I got a mouse connected and that works also my headset I can hear but whenever I try to speak it just doesn’t work, I’ve tried everything and been having this issue for days it’s like my device doesn’t detect no inputs not even in control panel, help !
Oculus Controller Not Working In-Game
Hello, I have a question.. I load Shadow VR on my Oculus 2 just fine, however when I load up a game, I have no controls. Anyone know how to fix the issue? I've tried all the basic ways (turn off the Oculus, reset batteries for the controllers, shut down Shadow VR and restart the game, ect.)
Shadow Blocks inputs from my pc
Shadow seems to work fine except for one issue. When I have shadow open and its the program that is on top, I lose the ability to push to talk on my main pc for whatever voice service i’m using rather it be discord or teamspeak. When I try to use discord or teamspeak on shadow itself instead, the audio quality isnt great so I would rather just use discord or teamspeak on my own computer while playing my games on shadow. Is something like this possible? I understand I can just turn on voice activation and it will work fine but I am used to using push to talk.
unable to change resolution (over 1080P)
lkiredshaMy client is a Mac Mini M1, my monitor is a LG UltraWide 49WL95C-W 49" (resolution is 5120 x 2880).I only have up to 1080P and when I go to NVIDIA settings the option to add a custom screen resolution is greyed out. in shadow client app, my monitor is detected as Goldstar Company LG HDR DQHD, 192X1080 (tried both production and alpha version) in MacOs (host) here is my resolution, as expected Update, 3840x1080 seems to be the max settings when disabling Always match Shadow resolution with local display » in Video & Display -> Video
Controller forwarding stopped working after upgrading to MacOS Ventura
Application type: Mac Shadow Client Version: Official Local device CPU: M1 pro Local device GPU: M1 pro Datacenter location: AMS Connection speed: Not relevant Description of issue: I use Shadow with a Stadia controller to play on MacOS. Everything was working wonderfully until I updated to the new MacOS Ventura 13.0.1, afterwards the USB forwarding stopped working completely.What happens is that I see my controller in the list of USB devices to forward, but clicking on the checkbox doesn’t work. Also the shadow host doesn’t recognise the controller.I noticed something that didn’t use to happen previously when USB forwarding would work, when I click on the Stadia button, MacOS opens a list of installed games on my Mac, therefore I did some digging and it seems like with the new update they have introduced new improvements for gaming on Mac, and one of them is in the area of controller support, so my guess is that the way that Shadow previously took hold of my controller
Shadow website not working
I’m trying to subscribe to the shadow service, but there seems to be something wrong, the shadow.tech website gives and error every time i try do subscribe. Addition to that, when I try to enter my account, the screen is stuck in a loading screen. if I “f12” the website and view the console, there is an error 404. Am I the only one who experience this?(quick note: have tried from multiple accounts, networks and devices, but the problem won’t go away)(quick note 2: I am located in Europe)
Any way to remotely reboot and unresponsive Shadow?
Hey folksBeen using Shadow power upgrade for a few days and I am really impressed, USB passthru, dual screens, Oculus integration etc.Tonight I cant access my machine as it is timing out “starting video services”, cannot connect PC, Mac, Quest, iPhone….Is there any way of rebooting the machine “manually” or remotely outside of the unresponsive apps?Cheers!
Controller showing up multiple times
I’m trying to connect my (one) Xbox Wireless Controller, from Mac.With Shadow up and running, Shadow lists it as 4/4 controllers connected, and lists “XBox 360 controller” four times below that. I got a Shadow error message that only four controllers were allowed (I still only have one).The Windows System Settings also show it listed as “HID-compliant game controller” four times.This seems pretty buggy. How can I resolve this?
Qualité d'image pas nette, floue et qui bave pour certaines couleurs.
Bonjour, Je rencontre un problème d'affichage. Je ne sais pas si c'est au niveau de la résolution ou autre, mais la qualité d'image, comme dit dans le titre, n'est pas nette voire floue et certaines couleurs bavent un peu. Pourtant ma connexion en téléchargement comme en upload ainsi que mon ping sont relativement bons. Je suis au delà des pré-requis. C'est pourquoi j'aurais besoin de vous afin de régler ce problème. Merci d'avance. Bonnes fêtes à vous. Robin D.
High Latency on Spain
Hi Shadow Team,I have just subscribed to the power upgrade option servers in Spain, but I am very disappointed with the performance because I have found high latency on the server with ping greater than 40 ms which is really not acceptable to play fluidly.I tried on a few systems (macOS, mobile, iPad...) and different connections (mobile 5G, Home Wifi, Others Home Wifi...) and I have found always same results…Is there any way to improve my ping so I can play fluidly?Thanks in advance,Regards
High latency since yesterday
Hello,Since yesterday I have a high latency with th shadiw (>30ms) preventing me to play any game. Up until now I had 0 issue with Shadow, and could play normally. I’m plugged by ethernet to my Orange fiber box. I havent’t change anything on my PC configuration.Coudl it possible come from Shadow servers ?How can I check it doesn’t come from my side ? Thank you,
How to use gtx 1080 drivers for Quadro P5000?
Trying to install gtx 1080 driver for Quadro P5000 but shadow keeps updating. I found a solution but there is a problem. This thread can i use the nvidia 1080 driver on p5000 | Community (shadow.tech)says to disable auto updates but I no longer see an option for that in shadow launcher. My shadow keeps reverting to Quadro drivers, Can someone help me?
CoD Warzone and Fornite Matchmaking Stalls
When playing CoD Warzone and Fornite and joining a game, the matchmaking screen say “connecting…” and stall forever. I think it’s a NAT issue. Compared to my local install which connects fine.I’ve changed my Shadow’s DNS to CloudFlare and that didn’t help.Any ideas on how to resolve this?
laggy mouse on chromecast with google tv
I am using the chromecast with google tv with a otg powered cable to connect mouse and keyboard. I also have a powered usb c hub that i also use and both of them are laggy with the mouse and keyboard. sometimes with a lag of up to a solid second before getting a response to my clicks or keypresses! any tips are advice would be amazing! thanks in advance. also, apologies if i have not included all the info needed, if it is unclear and you need more info, please ask! thanks :)
Hello!I was wondering if there is any way for me to make sure iam using the best serverhall available from my location?The MS iam getting is higher than it should be. I have 1000/100 internet and ive opened the ports 2000-15000 (UDP and TCP)Iam connected directly via Ethernet to my fibrebox.
Bandwidth allocation issue
Hi, I'm having some issues with lag during streaming. I'm on a 5Ghz wifi channel and my download speed is above 15Mb/s, so the connection is stable and no packets should be lost. I've been using the auto detect feature on Shadow to select my bit rate, and it usually chooses 5Mbps for me. However, when I run a test on my Chromecast, I get a speed of 70Mbps. It seems like either Shadow or my router is not allocating enough bandwidth. Does anyone have any tips or suggestions for fixing this issue?
Alt Tab in Shadow (Mac Client) not working
Has anyone found out, how to ALT-TAB in Windows (in the Shadow Instance), while using the Mac Client?It really annoys me to use Windows key to break out of full-screen apps and also not able to switch between apps via ALT-TAB.I can’t even use the TaskView (WIN+TAB), because WIN is the CMD key in Mac and the equivalent to ALT+TAB for MacOS (CMD+TAB).I remember that I tried to workaround this 2019 with some AutoIT-Script I build, but that wasn’t also not a perfect solution. But on my current fresh Shadow Installation, no such scripts and tweaks are installed.Key Remapping doesn’t work and also hotkey-alteration via BetterTochTools wasn’t successful either.So this bug seems to still existing since 2018.How are you (the other users) solving it, what are your workarounds?
Why does shadow thing I'm in new York? I signed up from California hoping for the Portland datacenter. My latency is around 90ms now. I had shadow before with the same account and it was in Portland and around 30ms latency. All speed test show new York for some reason and IP address shows new York. Why?
Connection speed, Framerate and crippled graphics on frame refresh
Hello,I would like to ask a technical insight over a thing that it doesn’t actually bugs me a lot, but yet I want to know.Basically, when I play some graphically intensive game, like Elite Dangerous, Astroneer, GTA V and so on:1. Bright colors, expecially red/orange always look a bit crippled, kinda like low resolution (pixelated/square-ish)2. Every X seconds (meaning it happens at regular intervals) the frames suddenly become a bit crippled, like they’re running on low quality connection for an half second, then for another x seconds, they look normal. I found that lowering fps to about 41-42fps fixes the thing. It’s not terrible, but after a while you start noticing it because it happens at regular intervals.Is something related to my connection being too low?
Shadow reset, all additional storage gone.
So, I’m a little annoyed.My Shadow was completely reset, and all my additional storage is gone. So, I’ve got 255gb of storage and none of my files left. I wasn’t notified of this happening, and Shadow support haven’t responded to my email. Has this happened to anyone else?
Already have an account? Login
Social LoginLogin with OpenIdConnect
Login to the community
Social LoginLogin with OpenIdConnect
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.