Video, Audio, Start Issues and much more. The community is here to help!
- 1,934 Topics
- 5,662 Replies
PSA: Shadow USB Input drivers will bootloop macOS Big Sur
Because I am a idiot that wanted gamepad to work, I innstalled shadow and the the USB drivers for macOS Big Sur beta 1. The MacBook Pro in question is now stuck in a boot loop. I have looked for the driver to delete, but can not seem to find it. If you guys even remember the name of it (I can not remember, even thought I accepted the macOS secutiry prompt), that would make it easier to troubleshoot. Safe mode works. If any Qs, let me know before I have to format it. I have made Shadow aware of the issue here: https://twitter.com/itavisen/status/1276217467220578304?s=21
Shadow hangs and won't update past 56% when switching to official version
Started my Shadow on my Win 10 PC and started an update then prompted me to switch to official version.Now it’s stuck at ‘step 2’ and 56% and won’t budge. I waited twenty minutes. Closed it. Reopened. Stuck at 56%. Waited ten minutes. Closed it. Reopened. Stuck at 56%.Restarted my PC to refresh IP. Reopened. Stuck at 56%. Now has been stuck for almost forty five minutes with no movement at all. Ugh.
I tried to install Windows 11 on my new Shadow
Hey guys, After seeing lots of posts saying that Windows 11 works well (if not better) on a Shadow, I tried to install it on my new Shadow (Boost). I’m getting an error about TPM 2.0 and Secure Boot, making it impossible for me to install Windows 11 from Insiders Preview.I read some tutorials online saying that I should access the BIOS to turn on/off some things, but we can’t access the BIOS on a Shadow PC right? Does anybody know how could I install Windows 11? Thanks in advance!
Phasmophobia Keyboard issues
I am playing Phasmophobia on Shadow via an iMac. I also sometimes use my Asus ROG laptop. I have AT&T fiber internet (1000 bpm). Once inside the game, I can move with no issues using my keyboard, but the visual orientation I am unable to control, so I seem to be looking at the ceiling the entire time and am unable to play. What controls the visual orientation? A friend told me that the mouse is supposed to control this, but it is not working. I’m using a Logitech gaming mouse and have ticked the USB peripherals box on my Shadow. I normally play VR, but I’m trying to play on the PC some as well.
Regular lag spike problem. Quite a puzzle!
For about the last half year or so, I’ve been putting up with regular lag spikes. Every fifteen minutes, approximately, I experience two “pauses” in the shadow stream. The video and the audio both freeze for a moment, unpause, then freeze again. After that, the video encoding is messed up until I get a new keyframe. It’s just two quick pauses, but it means for about ~20 seconds I can’t do anything. The ping spikes are usually ~2000ms although they have gone as high as 16800ms. https://i.imgur.com/IdGa3qy.png This is a colossal annoyance because I do like to play games on the internet with other people. In any sort of competitive fashion, regularly being unable to act for almost a half a minute is absolutely maddening. There is no ping loss. I get the same result but with differing looking symptoms whether I use TCP or UDP. The shadow speed test shows great ping with negligible jitter. All this said, I feel the need to say that I am pretty sure it’s NOT the shadow system it
Cannot run on a virtual machine
So I recently found out that since the last updates, I couldnt open some programs anymore. But they worked before like 1 week ago, it may changed after some updates from windows. But the error I'm getting is: cant run on a virtual machine. And this drives me crazy!! Cause it sucks when something did work, and now it's somehow not!! Need help
Multi-Screen on Chromecast with Google TV
I am trying to use the new MultiScreen feature to connect both my laptop and my google Chromecast with google tv to my shadow to use both as screens. I am having an issue where the Chromecast bumps my laptop off from the connection and become the primary device. When I then try to log on my laptop, I successfully connect, but my mouse and keyboard do not work because the laptop is the secondary device. Is there anyway to connect both my laptop and Chromecast to shadow and have my laptop as the primary device?
Shield TV or Pro? IS the $50 worth it for Shadow?
I have 4 days to return my Shield TV and was thinking of upgrading to the Pro for the best couch Shadow experience. One gig of ram and the USB ports are the difference I am aware. Id like the best experience using Shadow on my OLED LG (yes I am lucky). Can anyone advise from experience?
Shadow keeps resetting back to 1080p on 4k screen
Working via the android app via Shield TV.Shadow keeps forcing an “apply new resolution” creating a continuous loop of starting screens.It freezes the games and does not give me the opportunity to change anything in settings.Reinstalling NVIDIA drivers, settings on read only etc don’t work. Windows is set on the correct resolution. All normal basic stuff. Any solutions? Beside the standard Shadow response..did you restart your app?Cheers,Paco
Latency and Input lag with games installed on the auxiliary drive, extended solution that Shadow Tech offers
First of, this are my first topic creation and my second post on Shadow Tech new forum site, service, and I have been a subscriber since 2018 or so. My experience shows that games installed on the auxiliary drive, extended solution that Shadow Tech offers, gives variable latency that impact the playability of these games into unplayable state. The challenge may be two sided though; one through the default OS drive, and one through the auxiliary drive. For my side I do not foresee my connection to the Shadow are the issue, since I play Star Citizen though the service, see more on that below. At the moment I have this games running on the auxiliary drive: World of Warships - unplayable. This through EU, NA and Test servers for World of Warships. Restart stream do not help here. My Time At Portia - semi unplayable due to its gaming phases are mostly not real time and play wise can be manipulated by accessing menus and then Restart stream, with 8 out of 10 this works for a duration
Pixelish image and extreme input delay/lag in fullscreen mode
Hi there, so I currently have an Acer Nitro 5 gaming laptop with 144hz screen. But I can’t get shadow to run properly on this machine. It is fully updated on newest windows updates, everything else is updated from AMD GU driver, ethernet everything. It is setup correctly in terms of IPv4 and there isn’t any antivirus/firewall software running, besides stock Windows stuff.The issue is, that in fullscreen mode, there is massive input delay/lag and the stream quality is pure garbage. Just dragging a windows around, seems to lag and stutter heavily.Interestingly, when I change to windowed mode, the stream quality seems ok and also the input lag and delay seems almost gone.Both local Windows and Shadow are set to 144hz correctly.I have a 1gbit connection, use ethernet gigabit, ping is 20ms, no packet loss in shadow stats panel.Thanks for any ideas.
no sound devices after update
Hi everyone, I’ve encountered a strange problem. If I allow my shadow windows installation to do a windows update or allow nvidia to update (even only allowing display drivers and not the hd audio drivers), I suddenly have no sound. Going through device manager and sound settings both show that sound devices dont exist. device manager says there is a registry issue. Pulling my hair out with it. I have sound now due to doing a system restore in windows to last week (22/05/2020), but just waiting for it to happen again next time i log in. Has anybody else had this issue? Anyone know an easy fix? Thanks, Dave
Mount and Blade 2: Bannerlord Cannot Click Buttons
Hi everyone, New shadow user here. I have noticed that I am unable to play Mount and Blade 2: Bannerlord on my shadow PC. Whenever I open up the game, the mouse simply refuses to work. I am currently stuck on the Display Calibration screen of the game and unable to continue nor move any of the sliders. Wondering if anyone here has faced a similar issue - the developers of Bannerlord have advised I contact the Shadow team due to compatibility issues.
Everytime (every device) I log into shadow and i get only a black screen with a task manager on the screen
This started today and does this on any device. It drives me crazy I will include a screenshot but noone seems to help me out!! Below is all I see when logging in even after waiting for an hour, my screenshot,
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