Video, Audio, Start Issues and much more. The community is here to help!
- 1,882 Topics
- 5,577 Replies
Mouse Wheel very, very slow.
I'm using the android app on an Nvidia Shield.Since last week my mouse wheel is extremely slow. I had to increase from 3 lines at a time to 100 lines at a time to get it close to what it was before when scrolling through a browser window.In one of my main games, Elder Scrolls, it now does nothing. When redoing the settings in game it would recognize that I am moving the wheel but still does nothing when actually playing. Edit: when using shadow through my own PC everything works just fine.
Slow connection but connected to ethernet
As title says, my connection to Shadow is slow even though I’m connected through Ethernet.Normally, I get these speeds: Ethernet Speed TestBut when I’m connected to Shadow, I don’t get anywhere near these speeds, and my connection status is always displayed as “Laggy”: Laggy connection statusI’ve tried opening up the ports through Firewall as directed in this article:Firewalls and Shadow – Shadow - Support (EN)However, it didn’t seem to change anything. Any tips on how to change this? It’s just really annoying trying to play games when my inputs are delayed.
Shadow freezes or disconnect after 10-20 secs
Hello All, Iam Amsterdam data center, after return some days last holiday. My Shadow don't work at allthe app freezes and crash every 10-30 secs. When I restart App can connect but repeats again after starting shadow and 10-3o secs again… I have on the laptop Windows ( bootcamp) and Mac OS but its same issue . Internet runs perfect else Greetings Raphael
Audio lag on iPadOS
If I run Shadow on my Mac, video/audio is *perfect* whether on wireless or wired. If I run on my iPad Pro (latest 12.9” M1), the video and input is perfect, but the audio is delayed by a solid 0.5 - 1 second. I’ve tried on wireless and even wired, same result, which leads me to believe it’s an iPadOS-specific issue. Has anyone else run into/noticed this?
2010 Mac Mini video freeze
Hi all,I have an interesting problem, I have a mid 2010 mac mini which I have upgraded with 4GB of ram and an SSD. It is running the latest officially supported OS (10.13.6 Security Update 2020-006)Whatever I try running my Shadow within a minute the video stream has frozen although the audio still works (I hear windows noises when I click on things blindly. I’ve looked at Shadow requirements and confirmed my machine does meet the minimum specs.Does anyone have any ideas as to how I can make it work?The stats from the shadow overlay show good bandwidth (40mbit, <25ms ping, and 0% packet loss so this does not seem to be a connection issue. I connect to the internet via the built in 5Ghz wifi adapter.I have tried adjusting bandwidth to be sure, restarting the Mac machine, installing Shadow Beta, disabling location services. I have also connected to the Shadow from a PC and it performs fine…Thanks in advance!Chris
I asked about voicemeeter, but what about vb cable?
If I read so correctly, you aren’t allowed to touch registry keys. I’m not an expert in all of this, so just want to check if VB Cable is safe. I think it says something about registry’s. I’m not sure if this falls under the same category as what shadow says which is why I’m asking here.
Stuttery performance after screen disconnect
When I disconnect my second monitor from my laptop while shadow is running, it starts to stutter and the incoming data stream jumps from 70 to 20 MB/s while the video stream lags. There is minimal packet loss and restarting the app does not solve it. Only when I shut down the shadow PC and restart it does it fix itself
Full support for PS5 Dualsense
HelloIt would be good for Shadow developers to add full support for the new play 5 controller, with its new features, because the touch works natively in games, I know that with the play 4 controller (touch pad) they did not , but I think this controller has functions that can enhance the playing experience * Touch pad* Adaptive triggers* Haptic feedback On my local pc, I can make it work with third-party programs, hopefully shadow can somehow make it work in the cloud, without doing this. Thanks!
Error code R_0x4
+++ Windows client version v3.12.14 AMD FX(tm)-6100 six-Core Processor 3.30 GHz ATI Radeon 3000 Graphics New York ~47 Ms Ping I have recently had got my shadow activated. When i try to start it up, it gives me the error code. I have cleared my cache and restarted my computer to reinstall it. But it seems like it does not work. I have contacted support and have got no answer to my problems. The launcher starts up perfectly, but when the shadow is ready and I click “start now” it starts to try and load into the cloud, but then stops and gives me error code R-0x4. Please help me. Other: July 22nd 4:53 AM EST All i did was i tried to start it up and use it None beside the fact that I just tried to start up my Shadow I Don’t use a VPN, but use windows Defender Screenshot - https://imgur.com/a/WLyaruI
Amazon Games Launcher Crashes After Login
After installing and logging into the Amazon Games Launcher on my Shadow server the Amazon Games Launcher application crashes and the window closes with no errors or explanation. Looking at the running processes I see several services for Amazon Games running, but it always fails to start the launcher. Has anyone else experienced this behavior with Amazon Games Launcher? Does anyone have a solution I can try?
Sound/Headset Bluetooth issue
Hey, When connecting to my shadow, there is no sound coming out of my laptop (Blade_Display or DigitalOutput, none of them are working). I also tried to connect my bluetooth headset (sony wh-1000xm3), but an error message comes out saying that it couldn’t go through (I need to turn the bluetooth on, or update the driver).It finds the headset as a microphone though, but still no sounds coming out from the laptop or the headset. Thanks for your help !
constant stream frame rate drops
I've been using Shadow for a little more than a week now (using a wired connection) and it's been smooth for the most part. Unfortunately, now whenever I go to play games like Guilty Gear Strive I get stream fps drops to the mid 40's and It really takes you out of the game. I've tried messing around which my stream settings and lowering my bandwidth but the problem still persists. I've also restarted both my laptop and wifi numerous amounts of times. Any help would be appreciated! Edit: don't mind the latency that usually hovers around 18ms the only problem that's constant IS the Framrate though.
Please Help me with my Mouse sensitivity
my problem is that my Mouse is totaly oversensitive in FPS Games.Everthing is ok when iam in Windows or in the game menu. But as soon iam in FPS Mode i have just to look at mouse to turn like crazy.I read several posts here and they all suggest to lock the Mouse in Frame with win+alt+m.It helps a little bit but the Mouse is still ridicules fast.If i turned down the sensitivity ingame to 0 or and smothing to max i can kinda navigate myself around but i got no chance to aim at something.I tried to change the Mouse speed in Windows to almost 0 but it doesnt help in the game at all, just in the game menu i can barelly move my mouse. I also tried Fullscreen mode and windowed no diffrence at all. Is there a way to tune the mouse sensitivity in shadow or should i buy a new mouse ?Btw on my Desktop PC the Mouse works just fine in menu or ingame. Thx in advance
If your having skippy audio uninstall all forwarded drivers.Shadow will auto set up your primary audio so you can hear sound.for the mic click the option to use microphone by using win+Alt+O menu. If u forwarded drivers via the Launcher and are using your fancy headset and mic with shadow that way I noticed the audio is very poor and skippy.Im using shadow on a local PC(ryzen 5 2600/RX 580 8GB/16GBRAM) and with 800download 900upload internet with 4-5ms ping to shadow.So the issue is not on my end.It could be a temporary issue shadow is having or maybe when u try to use audio this way its just not good for some reason. I discovered this issue because i forwarded drivers to shadow to use my webcam.and for some reason after doing this my mic wouldn't work with shadow.which never happened before, when I say before I've used shadow in the past and have just recently returned and this is the first time that this was a problem. So I turned off webcam in shadow forwarded drivers list and switc
Audio issues with wireless Razer Nari
I can’t get Razer Nari to play both music and recognize my mic. My mic works fine, but whenever i play a youtube video/listen to music the audio will go in and out, work for a few seconds, then start cutting out again. I have usb peripherals enabled and I’ve disabled all potential audio devices except for the nari’s. The headset works fine on my local device which leads me to believe it’s an issue with shadow. Anyone have a fix?
Mouse Cursor not showing ingame
Hey Everyone, it is the first time this issue occured for me. But during the current Diablo 2 Resurected Beta my Mouse Cursor disappears as soon as I enter the game. No other game had this issue so far and the mouse is still physically there (as in I can still click things) I just do not see a cursor. It works totally fine if I start it on my laptop not on my Shadow, so I assume it is not an issue with the beta itself, but an issue within Shadow. Did anybody ever experience a similar issue and could solve it? Cheers,
Halp meh plx
So my Shadow was just activated yesterday. Worked incredibly from the moment I got the activation email up until I just got off of work. I downloaded GeForce experience and did the update. In the middle of the update there was a small transparent window stating shadow experienced an error, please turn off and then back on. Do not restart. Well it auto restarted after the updates were installed. So I guess it restarted when it wasn’t supposed to. Now when I try to start shadow (on any device) it’ll say ‘Starting Shadow’ for a few minutes and then it will either say ‘waiting for video’ (or just close out) in which after a few minutes it’ll return to the ‘Start Shadow’ screen. ive emailed support, they’ve escalated my ticket. I’ve turned the VM off (not that it would start but I tried) I unplugged my Apple TV 4K (primary use machine) uninstalled, logged out. I’ve done everything other than factory reset. I JUST got it yesterday and finally got all my games downloaded and I’m hoping I’ll
Beta freezes when changing audio quality on Linux
Not really sure this has been reported before, but I noticed that my Shadow.tech beta client freezes every time when I change audio quality. The stable version works well. Log code: NRTPLTNeofetch result: -` lz@lzThinkpad .o+` ------------- `ooo/ OS: Arch Linux x86_64 `+oooo: Host: 20KVCTO1WW ThinkPad E585 `+oooooo: Kernel: 5.12.3-arch1-1 -+oooooo+: Uptime: 3 hours, 50 mins `/:-:++oooo+: Packages: 2206 (pacman), 7 (flatpak) `/++++/+++++++: Shell: zsh 5.8 `/++++++++++++++: Resolution: 2560x1440 `/+++ooooooooooooo/` DE: GNOME 40.1 ./ooosssso++osssssso+` WM: Mutter .oossssso-````/ossssss+` WM Theme: Zuki-shell -osssssso. :ssssssso. Theme: Zukitr
shadow tablet mode disabled
Describe the bug (required)I used to open shadow on my iPad and was working fine until last update. I can’t activate tablet mode on shadow anymore (cf screenshot).Steps to reproduce the bug (required) 1. Start Shadow on iPad After this, try using shadow and you will face 2 major issues: mouse click is not accurate if you manage to go to the settings with that padding on mouse click, you will notice that table mode is disabled and not clickable anymore Application/device official iPad App version 3.7.6 Additional ContextI tried to activate the mode using a Mac launcher (as you can lock the cursor and so get accurate clicks) but same issue
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