Question

IOS Major Stuttering

  • 22 May 2022
  • 1 reply
  • 20 views

Hello, 

I have recently been experiencing major video and audio stuttering after around 30 minutes of flawless streaming. Once the stuttering starts, restarting shadow doesn’t fix the problem and the problem is only resolved after factory resetting shadow. Factory resetting shadow is only a temporary fix, and after streaming for 20 minutes, the issue starts again.  

This problem started on May 20, 2022 and has been occurring on an iphone 11 running IOS 15.4.1 on Shadow 3.4.9. Any idea on how to fix?
 

Download: 110+ mbps

Upload: ~10 mbps


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1 reply

Userlevel 5
Badge +5

Hi @kksanche 

Have you put in a ticket to support via your account page so that a agent can take a look at your issue?