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issue after logging into Shadow (black screen)


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after i start up my shadow, i just get a black screen, i see the quick menu icon at the top but no mouse cursor. i can hit windows+alt+o to pull up quick menu then turn shadow off. no idea what to do.

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Best answer by Muderous 4 March 2022, 04:17

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Userlevel 5
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If you have not opened a ticket for this issue, please do so and be sure to include logs from the shadow launcher. -Gelgoog

Userlevel 2
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If you have not opened a ticket for this issue, please do so and be sure to include logs from the shadow launcher. -Gelgoog

thats been done by several ppl including myself its gotten to a point they not even replying to anyone