Latency not going below 40

  • 5 March 2023
  • 1 reply


One day three weeks ago I tried to connect my Thrustmaster throttle and joystick. I got a warning saying the device did not connect. I did some research and came to the conclusion that my latency needs to be below 30. My latency was 40 or above. I tried everything which includes re setting my shadow computer. If someone could help that would be amazing

1 reply

Userlevel 4
Badge +4


I highly recommend reaching out to our Support Team from your account page so you can work with them on optimizing your connection to Shadow. You can also follow the steps in this help center article to see if that helps: