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latency spikes

  • 12 September 2022
  • 2 replies
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Hi

 

I am experiencing some stupid spikes in terms of latency, from 15ms to 60ms or so randomly. Is there any way to reduce the latency? my connection latency is 10ms, and in shadowpc this is the normal one too, but every 2 minutes or so i have spikes

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Best answer by Jonathan from Shadow 13 September 2022, 20:40

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Sorry to hear that you're experiencing latency spikes. If the issue is persisting, please go ahead and reach out to our wonderful Support Team from your account page so that they can help look into this further. I also suggest looking at this help center article as a starting point: https://help.shadow.tech/hc/en-gb/articles/360011196119-How-to-troubleshoot-your-internet-connection

 

Im having the same issue and whats worst is that it was fine just two hours ago

 

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