login with brower isn't working

  • 23 January 2023
  • 1 reply

Hi there,

In 5 days i’m not able to use my shadow because the login with browser don’t do nothing.

I tried everything i already saw on this forum but didn’t work.

I need help on this please

This topic has been closed for comments

1 reply

Userlevel 4
Badge +4

Sorry to hear that you aren't able to log in properly.


I recommend trying the following:


A) Check that your date and time are synced correctly.

- For Windows:

- For Mac:


B) Reset your browser’s permissions or try a different browser.


C) Clear your browser’s cache and cookies.


D) Start an incognito or private browser session.


If you are unsuccessful in your attempts with the above fixes, be sure to reach out to Shadow Support using your account page.