Hi there,
In 5 days i’m not able to use my shadow because the login with browser don’t do nothing.
I tried everything i already saw on this forum but didn’t work.
I need help on this please
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Userlevel 4
+4
Sorry to hear that you aren't able to log in properly.
I recommend trying the following:
A) Check that your date and time are synced correctly.
- For Windows: https://www.windowscentral.com/how-manage-time-servers-windows-10
- For Mac: https://support.apple.com/en-us/HT203413
B) Reset your browser’s permissions or try a different browser.
C) Clear your browser’s cache and cookies.
D) Start an incognito or private browser session.
If you are unsuccessful in your attempts with the above fixes, be sure to reach out to Shadow Support using your account page.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.