[MacOS Catalina] Mouse wont move in locked mode possible solution

  • 15 June 2020
  • 2 replies
  • 224 views

Userlevel 6
Badge +6

If youre on Mac running Catalina and are using an external mouse and when in locked mode the mouse doesnt want to move in Shadow try:


Go to system preferences, click security & privacy, and check "AEServer" while adding the Shadow app to both Accessibility and Input Monitoring.

 

This helped users before, and I hope it helps you too! 


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2 replies

Hello.

I am having the issue you are describing.

I have added the Shadow app and Shadow beta to both Accessibility and Input Monitoring.

I have also checked AESever in Accessibility.

But my cursor is still locked in place in locked mode.

 

Do you know what else I could do in order to fix it?

Userlevel 6
Badge +6

Hello.

I am having the issue you are describing.

I have added the Shadow app and Shadow beta to both Accessibility and Input Monitoring.

I have also checked AESever in Accessibility.

But my cursor is still locked in place in locked mode.

 

Do you know what else I could do in order to fix it?

Try disabling your trackpad, shutting down your mac, shutting down Shadow, starting your mac, starting Shadow.