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Question

Microphone Input Lag progress to unusable for each session

B

Since November my microphone has been causing significant issues. I’ve tried every configuration based on google searches, redit, the forums here and technical support to no avail. 

When I connect to the shadow PC my microphone will work and the audio will be in sync. So for example, if I test audio in dicord and or voice record I can hear my voice instantly as I speak. If I go play a game or browse the web while on the shadow PC the audio will slowly become out of synce. When playing a game it will be so out of sync it’s unusable. I verify this by tabbing out of the game and try voice recorder and speak. I will see no input registered. I can verify the timing are in excess of 10, 20, 30 seconds before the input is registered.

 

The only work around, which is not really a work around and is unacceptabel for a game, is to alt tab out of my games and disable then reenable the microphone. This is an unacceptable work flow to resync the microphone in shadow PC. This worked prior to November flawlessly.

 

My setup is Mac OSX using the shadow launcher for Mac OSX. I’m on Catalina. I’ve used apple head phones, Elite Corsair, USB mics etc. same result on all devices used as mic input.

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11 replies

B

I just installed and tested the beta MAC OS version and same issue. ugh.

Phobos
Userlevel 5
Badge +5

The mic delay is a known issue (https://help.shadow.tech/hc/en-gb/articles/360011233839-Known-Issues-for-Shadow) and they are working on it. If you have a USB Mic you can use the USB Forwarding option for now.

Good luck,
Phobos

Where do I sign?
F
Userlevel 1

I bought a mic with a usb and I can’t get the usb forwarding to work

B

This issue happens with USB mic as well as stated previously. Some thing was broken in a previous patch.

S

Yeah having the same issue since Nov. as well. Unplayable at this point. Its been a known issue since Dec. 11th, 2020. Any updates?

Phobos
Userlevel 5
Badge +5

Yeah having the same issue since Nov. as well. Unplayable at this point. Its been a known issue since Dec. 11th, 2020. Any updates?

No

Where do I sign?
F
Userlevel 1

Of course not why would these greedy people just to make their product usable 

Phobos
Userlevel 5
Badge +5

Of course not why would these greedy people just to make their product usable 

Because there is some difficulty on that. They are working on it. 

Where do I sign?
A
Badge

I’ve had the same issue as well since I upgraded to infinite, both USB and 3.5mm jack microphones have a 20-30 second delay. This is a second issue, but I’ve also been having severe display lag issues for an entire week now and wondering if I can fix it somehow or if it’s on their end (Dallas center). I’ve tried everything I can from lowering every shadow quality setting and bandwidth to restarting my router and nothing helps. My pc connection itself is perfectly normal and high bandwidth like always, but on shadow the display is completely blocky as if it’s on a sub-1Mb/sec connection and it feels like it’s running at about 1 to 2 FPS most of the time during the day or night whenever I try to get online. Games and video are unusable and even typing this has taken 3x as long and the text is barely legible because it’s so noisy and laggy.

I haven’t made a support ticket because I really do assume it’s the data center having issues and not me, because this has happened in the past and fixed itself but this week has been particularly lengthy and unusable. I have always been patient but it’s becoming a big issue and I’m starting to feel unfairly charged for how much downtime I’m having to reschedule things around.

D
Userlevel 1

I had the same problem with my 3.5 input microphone. When I started playing my friends could listen to me for a few seconds and then the audio input would simply stop being detected.

Solution: in my case I was connected to the internet via WiFi 5 GHz, I bought a larger ethernet cable to be able to connect directly and I have not had any problems since. 

B

I had the same problem with my 3.5 input microphone. When I started playing my friends could listen to me for a few seconds and then the audio input would simply stop being detected.

Solution: in my case I was connected to the internet via WiFi 5 GHz, I bought a larger ethernet cable to be able to connect directly and I have not had any problems since. 

I wish my issue was merely a connection issue. I’m on ethernet and get 450mbps up and down to my laptop and I have fibre to the premises at 1000/1000. It is without a doubt NOT my internet speed.

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