Question

Microsoft Surface Touchscreen not working

  • 15 September 2020
  • 1 reply
  • 16 views

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Currently, when I touch my screen on my tablet while logged onto Shadow it simply minimizes my windows and brings me to the desktop. In other words: I am not able to scroll via touch or use menu buttons in games with touch.

Is there a way around this? I have seen e.g. a streamer use the touch function on his iPad.


1 reply

Userlevel 4
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Hi @Ra. 

 

In order for our mods and community to provide you with quick and quality assistance, please copy & paste the template below in your original post and provide the necessary information.

Not using the template may result in having your topic removed

+++

  • Application type (Windows/Mac/Mobile/etc.)

  • Shadow Client Version (Official/Beta/Alpha)

  • Local device CPU

  • Local device GPU

  • Datacenter location (check status.shadow.tech)

  • Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY)

  • Description of issue

Other:

  • Date when the problem appeared.

  • Did you take any action(s) which could have created this problem? If so, what?

  • Do you recall any action(s) you took after it happened?

  • Do you use a VPN and/or antivirus?

  • Please provide a screenshot of your shadow stats (Alt+Win+O). Also, make sure it captures a timeframe when the issue has happened.

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