I recently ran into an issue with my cursor visually locking and going past the black lines when I upscale my resolution on my Shadow from 720p to 1080p. I can still click things outside of the boxed zone but the cursor just visually stops moving which makes it difficult to see what I’m clicking.
For context Im using a Shadow Ghost to connect to Shadow and the monitor im using has a default resolution of 720p but ive been upscaling the resolution to 1080p on shadow for the past 2 years and have never had this issue before.
Help would be greatly appreciated!!! <3
Best answer by Brittaney from Shadow
That's really strange. If you’re still experiencing this issue, please reach out to our support team for further assistance.