+1
When I move my mouse fast or flick, it slows down or stops. When I do it slow, there is no issues. I’m not sure what the issue is here. My mouse is wireless. I’m on shadow pc beta on mac. Also, the problem goes away when I use reliability, but it’s really laggy then. Does anyone know a fix? Thanks.
Best answer by Jonathan from Shadow
View original
+4
I recommend using our mouse Mouse Modes (unlocked or locked) within Shadow. You can cycle through these mode via the shortcut Alt + Windows + M (Windows) / Command + Option + M (MacOS).
It also sounds like you might be experiencing network congestion on your local network. Network issues can usually be resolved by power-cycling/rebooting your router or modem. I suggest trying to power-cycling your network.
Otherwise, for our Community Support, there isn’t enough information to troubleshoot this issue. Please follow the template here:
Application type (Windows/Mac/Mobile/etc.)
Shadow Client Version (Official/Beta/Alpha)
Local device CPU
Local device GPU
Datacenter location (check status.shadow.tech)
Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY)
Description of issue
Other:
Date when the problem appeared.
Did you take any action(s) which could have created this problem? If so, what?
Do you recall any action(s) you took after it happened?
Do you use a VPN and/or antivirus?
Please provide a screenshot of your shadow stats (Alt+Win+O). Also, make sure it captures a timeframe when the issue has happened.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
