Mouse lags behind when moving fast

  • 2 March 2021
  • 1 reply

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When I move my mouse fast or flick, it slows down or stops. When I do it slow, there is no issues. I’m not sure what the issue is here. My mouse is wireless. I’m on shadow pc beta on mac. Also, the problem goes away when I use reliability, but it’s really laggy then. Does anyone know a fix? Thanks.


Best answer by Jonathan from Shadow 4 March 2021, 06:44

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Userlevel 4
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I recommend using our mouse Mouse Modes (unlocked or locked) within Shadow. You can cycle through these mode via the shortcut Alt + Windows + M (Windows) / Command + Option + M (MacOS).


It also sounds like you might be experiencing network congestion on your local network. Network issues can usually be resolved by power-cycling/rebooting your router or modem. I suggest trying to power-cycling your network.


Otherwise, for our Community Support, there isn’t enough information to troubleshoot this issue.  Please follow the template here:

  • Application type (Windows/Mac/Mobile/etc.)

  • Shadow Client Version (Official/Beta/Alpha)

  • Local device CPU

  • Local device GPU

  • Datacenter location (check

  • Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY)

  • Description of issue


  • Date when the problem appeared.

  • Did you take any action(s) which could have created this problem? If so, what?

  • Do you recall any action(s) you took after it happened?

  • Do you use a VPN and/or antivirus?

  • Please provide a screenshot of your shadow stats (Alt+Win+O). Also, make sure it captures a timeframe when the issue has happened.