Question

mouse works but pointer freezes

  • 5 December 2020
  • 4 replies
  • 895 views

Since a week my mouse freezes on screen from the moment I start a program/game/ open a browser. The cursor remains on the screen, but the mouse still works. I just cant see where I'm going anymore. I uninstalled shadow, re-installed and even tried the Beta version. Does anyone know what I can do about this?


This topic has been closed for comments

4 replies

Userlevel 5
Badge +5

Hey!

Try switching between UDP and TCP in your shadow launcher settings (That are the options “Prefer reliability” and “Prefer speed”. For most people that solved the issue..

Best luck,
Phobos

Badge

Hey!

Try switching between UDP and TCP in your shadow launcher settings (That are the options “Prefer reliability” and “Prefer speed”. For most people that solved the issue..

Best luck,
Phobos

This actually helped pretty well. Thx! =)

They probably should add this to the Q&A.

Hello

Try to “reload streaming” when ur mouse ffreezes

its work for me :grin:

Badge

Thats what i was doing at the beginning too. Unfortunately this is only a temporary solution and I had to do that “reload streaming” every 5-20 minutes. While the switching between UDP and TCP did the trick and i havn’t had this problem since then.