Question

My client on a chromebook doesn't recognize the extra side buttons on a mouse.

  • 21 May 2023
  • 1 reply
  • 16 views

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My client on a chromebook doesn't recognize the extra side buttons on a mouse. More precisely, it recognizes them only as left and right buttons. The Chromebook itself recognizes these buttons correctly as mb3 and mb4, but not Shadow. And without it, I can't play normally.


1 reply

Userlevel 5
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Hi @Fonarik91 

For others to help you could you provide some more information using this template:

 

Bug reporting Template:

  • Describe the bug (required)
    • Provide aDescribe detailed description of the bug
    • Include screenshots if possible
    •  the bug behavior VS. the expected behavior (what should happen if working properly)
       
  • Steps to reproduce the bug (required)
    • Provide explicit step-by-step actions to recreate the bug.
    • Example:
      • 1. Start Shadow
      • 2. Plug in headset XXX
      • 2. Open the Quick Menu an mic
      • 3. Try to forward the headsets you first started to notice the bug
    • After these steps, does the bug occur 100% of the time? Or sometimes?
       
  • Application/device, official or beta, and version number (required)
    • Example: Windows official Launcher v4.14.19 Client v3.2.17
       
  • Additional Context
    • Provide any additional information here
      • Include relevant logs, DxDiag or specs of your computer, connection speed test results, additional screenshots or video, etc.
      • The approximate date/time that go to Microphone tab
      • Any other relevant info that could be useful
      • Copy and paste the template below and fill it out in your post:

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