Question

My internet upload speed suddenly dropped.

  • 20 August 2022
  • 1 reply
  • 30 views

When I woke up today morning, my download speed was 800MB and my upload speed was 70MB. Does anyone have any information on the subject?


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1 reply

Userlevel 4
Badge +4

Hello @azadiyame, are you referring to the download speed on your Shadow or your local network? If you are referring to your local network, you may want to reach out to your ISP to determine what the issue is. Alternatively, you can follow our tips on how to optimize your internet here: https://help.shadow.tech/hc/en-gb/articles/360011196119-How-to-troubleshoot-your-internet-connection

 

In regards to your Shadow's download speed, you should have up to 1 GB/s of download speed but that can fluctuate. You can always shut down all the way and try reconnecting again.