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Oculus Question Link not working on Shadow PC

  • 18 June 2020
  • 4 replies
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Hi!

I’m trying to run SteamVR on my Oculus Quest from a Shadow PC. It’s the only reason I subscribe to this service.

I’ve installed the Oculus software on my Shadow PC, as well as Steam and SteamVR.

When I connect my headset to my Macbook with a USB 2 cable, and forward the device to the Shadow host, the Oculus software detects it and I’m able to run SteamVR successfully -- but the performance is completely unacceptable.

When I connect my headset using a USB 3 cable, or using the Oculus Link cable, the Oculus software fails to detect the headset and tells me that no headset is connected.

So it appears that your software can successfully forward USB 2 devices, but can NOT forward USB 3 devices? I can switch between the two cables and see the headset go from detected → not detected → detected again.

I’ve tried uninstalling the USB drivers from Shadow launcher, and reinstalling them. I’ve tried uninstalling and reinstalling the Oculus software on my Shadow PC. I’ve tried rebooting both hosts.

But strangest of all: the device manager on my Shadow PC lists the Oculus device as present, and the “device connected” chime plays when I plug in the headset with a USB 3 cable. So Windows 10 thinks it’s there when I use either cable, USB 2 or USB 3. This makes it hard to understand why the Quest software can’t detect it.

Thanks for you help!

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Best answer by Gaijin 18 June 2020, 10:12

Quest is officially  not supported by either party but there is a workaround. Detailed instructions are in the reddit post. 

https://www.reddit.com/r/OculusQuest/comments/frx8yw/how_to_set_up_shadowpc_virtual_desktop_quest_to/

 

There is a closed testing group for Shadow VR and maybe we will see a native Shadow Client for the Quest

https://community.shadow.tech/usen/blog/news/shadow-vr-exploration

 

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This may not be the most helpful response but I don't think using the link cable is possible right now.

 

However, if you setup virtual desktop (requires purchasing on the oculus store then sideloading via your local PC/Mac) then it will work flawlessly. 

I've been using my quest with virtual desktop with 0 issues and having loads of fun.

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Quest is officially  not supported by either party but there is a workaround. Detailed instructions are in the reddit post. 

https://www.reddit.com/r/OculusQuest/comments/frx8yw/how_to_set_up_shadowpc_virtual_desktop_quest_to/

 

There is a closed testing group for Shadow VR and maybe we will see a native Shadow Client for the Quest

https://community.shadow.tech/usen/blog/news/shadow-vr-exploration

 

That is some very interesting and informal information regarding Shadow’s own USB forwarder. Thank you for posting. I’ve wondered about this myself, and with Oculus now officially supporting adaptive bandwidth VR via Link (done the very moment they opened the USB 2 floodgate), you’ve got me pondering again.

Until a breakthrough, I also recommend the Quest+Shadow+VD+SteamVR & Oculus. It works well enough for enough users, with playable latencies, to enjoy MANY PCVR titles… myself included.

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Shadow also has a dedicated vr channel on the US server, anyone who is interested should join that.