Question

Serverhall

  • 14 December 2022
  • 1 reply
  • 30 views

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Hello!

I was wondering if there is any way for me to make sure iam using the best serverhall available from my location?

The MS iam getting is higher than it should be.

 

I have 1000/100 internet and ive opened the ports 2000-15000 (UDP and TCP)

Iam connected directly via Ethernet to my fibrebox.

 


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1 reply

Userlevel 4
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You can reach out to our Support Team so they can inform you which data center you are on and also provide some times on how to improve your latency. For now, I recommend following this help center article: https://help.shadow.tech/hc/en-gb/articles/360011196119-How-to-troubleshoot-your-internet-connection