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shadow late

  • 31 July 2021
  • 3 replies
  • 71 views

Hi there, my shadow PC was supposed to be on yesterday July 30th 2021 it did not turn on and it still says it's getting ready but still has the ready date as July 30th ,any ideas of when I will be getting my shadow?

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Best answer by Phobos 1 August 2021, 20:05

Hey @Masked 
Sorry to hear that your shadow has not been activated in time. Activations have not resumed at 100% capacity yet. The switch to a different hardware provider is slowing things down. Activations are supposed to be fulfilled way faster once they are officially live and at 100% capacity.

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Userlevel 5
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Hey @Masked 
Sorry to hear that your shadow has not been activated in time. Activations have not resumed at 100% capacity yet. The switch to a different hardware provider is slowing things down. Activations are supposed to be fulfilled way faster once they are officially live and at 100% capacity.

So do you by chance an estimate of how long it will take to get it?

Userlevel 1

Shadow orders have been resumed because I contacted shadow and they said that the activations are live again!