shadow load up screen

  • 22 February 2023
  • 1 reply


Is there a issue with shadow right now? i cant seem to load mine up ( startup issue).

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1 reply

Userlevel 4
Badge +4

Please try shutting down your Shadow from the client. You can access that option by going to the help "?" icon, which you will then see an option to shut down Shadow. This should turn your Shadow off completely, after doing so, please wait about 10 minutes before starting your Shadow again.


If this does not work, please contact our Support Team from your account page so they can assist you with this.