Hello!
I am using Windows 11 (never had an issue before with Shadow).
I can’t connect to Shadow anymore. Whenever I launch Shadow, it starts loading then stops at the same point forever. I was having problem before this happened, it had gotten very, very slow for some reason. Just for the record, I have waited as long as an hour to connect and it still wouldn’t.
Under ‘help’ it says ‘’all service operational’. I’ve also sent my logs to the help team.
I thought it might have had something to do with my own laptop. I scanned it for viruses or malware and nothing came up.
I tried turning on my anti-virus and it didn’t work either. I thought maybe it was stopping the Shadow process somehow.
There’s very little I can do on my end unfortunately. Is there a way to start Shadow in safe mode online?
When I open up Shadow in task manager, there are four instances of it, is this normal?
Internet is working fine so I don’t think it’s an issue related to that.
I don’t know what else to do!
Thank you.
P.S.: I’ve tried restarting my laptop and launching Shadow. Didn’t work.
I’ve tried shutting down Shadow and restarting: didn’t work.
