Shadow not launching - Bios Screen

  • 20 April 2021
  • 1 reply
  • 56 views

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Shadow not launching, Shows the VM is on Bios.

MacOS

Tried Safeboot

No error message

Phobos 1 year ago

Hey @Junior,
you can try shutting down your shadow via the “?” in your quick menu, close the launcher, wait 30min and start again. If your issue is not fixed, you will have to contact shadow customer support via your account page https://shdw.me/account → Support and describe your issue. It is pretty easy for them to fix it, which is why it should not take that long. 
I wish you a great day, good luck.

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Userlevel 5
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Hey @Junior,
you can try shutting down your shadow via the “?” in your quick menu, close the launcher, wait 30min and start again. If your issue is not fixed, you will have to contact shadow customer support via your account page https://shdw.me/account → Support and describe your issue. It is pretty easy for them to fix it, which is why it should not take that long. 
I wish you a great day, good luck.