Hi there,
When I start my Shadow and connect I only see a black screen. I tried it on my computer and mobile phone. Both give the same issue. I also turned my shadow off and waiting about 20 minutes. Still the same issue.
Then I tried to reset my VM but that gives the error “Oups, something went wrong, we could not reset your vm”.
Any suggestions? I send support a email this morning. But still no reply.
Tomcx
Hey man I am having the same issue! just started today it is driving me nuts!
Did you find a resolution??
I contacted the support center but still have not received any help its driving me crazy!!
Did you find a resolution??
When I was messing with my graphics trying to get it to match had a similar issue -- for me, I clicked the (?) on the launcher - and clicked Display safe mode.
then once inside, it recognized my resolution and asked me to set to default.
hope this helps
Hi thats happend to me everytime and now i cant solve again.. Last time i was format and delete all and works but this time i dont wanna do that again
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