Question

shadow starting taking a while

  • 1 October 2022
  • 1 reply
  • 25 views

so uhh I just bought shadow and it gave me the “okay ur pc is read” I'm like ok *clicks start* it said launching then the dreaded starting its been saying that for an hour I've restarted the app

 

 

(if it does this everytime im unsubscribing)


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1 reply

Userlevel 4
Badge +4

Hi @CodyManCann, sorry to hear that you’re Shadow is facing issues with starting properly.

 

We would love to assist you out properly. Please go ahead and reach out to our wonderful Support Team from your account page so that they can help look into this further.

 

I also suggest looking through our help center as a starting point: https://help.shadow.tech/hc/en-gb