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Shadow stuck on BIOS screen

  • 2 June 2020
  • 3 replies
  • 442 views

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Hi

Since morning my shadow is stuck on a BIOS screen and its not moving forward form it.

I have tried turning off multiple times but it didn’t work.

Please help me.

 

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Best answer by Cedrikst 2 June 2020, 19:28

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So when you say BIOS screen do you mean the window opens to your VM or it gets stuck in “starting shadow”?

Send a mail to the Support. They will answer quickly. I had the same Problem. 

Did you ended up finding a solution? Or did you just wait for them to act on this for you?