Shadow stuck on "Starting Shadow" and won't shut off

  • 7 November 2020
  • 1 reply


I’ve been trying to access my shadow for 48 hours now and it's stuck in a loop. I’ve tried all the tips I found for the workaround but Shadow won’t fully shut down. Every time I shut down it says “Shutting Down” it never makes it and starts automatically “Starting Shadow” again. I’ve submitted a support ticket but still no help from shadow yet. Any help would be appreciated!

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1 reply

Userlevel 5
Badge +6

Hi @OrangeJoe 


If you have submitted a ticket then you must wait for shadow support to reply to you. Posting this on the forums does not speed up the process. -Gelgoog.