Once my Shadow Boost loads it freezes after 2-4 minutes then I have to press
Wndows + Alt + F
to force close and reopen shadow for it to start again?
Then itll say Error R-109 or R-1
I dont know if it has anything to do with me buying a new laptop or what but its very furstrating, can somebody please help me? It lierally happens EVERY TIME.
+1
R109 means a disconnection from Internet from your side. Is your internet connection stable enough.
I would advise you to check the support team’s page about R-109 and test the solutions in there.
https://help.shadow.tech/hc/en-gb/articles/360023782734-R-108-R-109-and-R-110-An-issue-happened-when-connecting-to-your-Shadow-
Assuming you are using a laptop and/or wifi; try to connect to the modem directly with a so called utp cable.
When that results in no disconnects you can conclude that the cause is at least not your internet and/or device.
In case you still get a freeze, can you still open youtube videos? (not on Shadow, on the device you use to run Shadow)
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