shadow vps not loading

Hi @Erika123 

Please use this as your template for asking for help so the community can get started helping:

Copy and paste the template below and fill it out in your post:

• Describe the bug (required)

  • Provide a detailed description of the bug

  • Include screenshots if possible

  • Describe the bug behavior VS. the expected behavior (what should happen if working properly)
     

• Steps to reproduce the bug (required)

  • Provide explicit step-by-step actions to re-create the bug.

  • Example:

    • 1. Start Shadow

    • 2. Plug in headset XXX

    • 2. Open the Quick Menu and go to Microphone tab

    • 3. Try to forward the headset’s mic

  • After these steps, does the bug occur 100% of the time? Or sometimes?
     

• Application/device, official or beta, and version number (required)

  • Example: Windows official Launcher v4.14.19 Client v3.2.17
     

• Additional Context

  • Provide any additional information here

    • Include relevant logs, DxDiag or specs of your computer, connection speedtest results, additional screenshots or video, etc.

    • The approximate date/time that you first started to notice the bug

    • Any other relevant info that could be useful

Feature request Template:

Copy and paste the template below and fill it out in your post:

• Describe the Feature (required)

  • Provide a detailed description of the feature

  • If possible, see if you can come up with a valid solution for implementation

• Any extra details you may want to put in specific to this feature. 

• Application/device

• Additional Context