Shadow windows error

  • 23 July 2021
  • 1 reply

  • Windows

  • Official

  • AMD Ryzen 5 4600G

  • AMD Ryzen Integrated Graphics I believe

  • New York

  • 512.46 mb/s download, 22.8 mb/s upload

  • Starting today I have had this odd problem with Shadow, which appears to be some kind of Windows problem. This problem was completely out of the blue; I have never seen this kind of problem, and I have been using shadow for over a year. I got the windows stop code: BAD_SYSTEM_CONFIG_INFO

  • Other:

  • Today, 7/23/2021

  • I don't think so, I really only use Shadow to play GTA5 along with a few other games, all of which are on Steam, Epic, or Origin and have been working fine until now.

  • No, because I can't get into Shadow.

  • I do not use a VPN, and I don't have any antivirus besides the default Windows antivirus.

  • Unfortunately I can't because I can't get into Shadow.

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1 reply

Userlevel 5
Badge +6

Hi @PriceMeme 
When windows is in that state the only people that can help is official shadow support. Please open a ticket using your account page. -Gelgoog