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Shadow won't start

  • 9 June 2020
  • 3 replies
  • 187 views

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Why will my shadow not start? I had just fixed a streaming issue and now this? O-o

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Best answer by Snok 9 June 2020, 23:09

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Hello, thank you for reaching out to the community for help. Need a bit more details to determine what’s the issue. Could you please fill out this template:  

https://forum.shadow.tech/technical-assistance-7/asking-for-help-guidelines-must-read-125

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Sorry about not posting sooner. Real life has me quite busy. 😛 But the problem apparently resolved itself i have no idea why. But thank you for your help. And BTW i think this service is great.

Sometimes random connection issues can prevent startup. If having issues some things that help me are 

 

  1. Quit app. Shut off WiFi. Turn on WiFi after 10 seconds. Open app. 
     
  2. click the ? And shut down shadow as it’s trying to connect and then wait for shutdown. 
     
  3. Try resetting the automatic bandwidth.