Unable to upgrade to Shadow Infinite

  • 14 December 2020
  • 3 replies

Is Shadow Infinite available for upgrade today? It’s not letting me upgrade to it when logged into my account. Is it like this for anyone else?


Best answer by Anonymous 14 December 2020, 19:30

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3 replies

Shadow Ultra and Infinite configurations are currently being served on a limited basis at 10am CST.  Since there’s only a limited amount for sale at once, it’s highly likely that they may be sold out when you try to upgrade.  

You can find more information here:

FAQ - Shadow Ultra & Infinite in the U.S. | Community 

This is what I see when I try to upgrade. Says Available Now, and I am unable to click Subscribe Now. Can someone fix this issue with my account?


If you already upgraded to Ultra, you can’t upgrade(or even downgrade) again to Infinite. You can try to contact the Support but I doubt they’ll do anything about that.