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Unsual high ping spikes on my shadow boost

  • 29 May 2020
  • 5 replies
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Hi, I am a Shadow Boost subscriber living in FLORIDA. NY is my datacenter. I’ve been frustrated by the high ping on my shadow which happens quite frequently. MY IP is COX and am on 150mbps plan. I am getting ping spikes of 8142ms and it is always more than 1000ms when i’m in game. This is making my gaming experience suck. I’m using a MBP 2015 with mac os Catalina 10.15.5. I’m using it on a 5ghz wifi router although my desk is right beside the router. I have tried trace route on my cmd prompt and am getting ping in range of 40-45ms which is decent, so I don’t understand what the issue is . I’ve tried restarting my router multiple times, rebooting my mac and shadow client to no avail. Can anyone suggest any fix for this problem ?  

Stay Safe

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Best answer by Hascrack 29 May 2020, 04:56

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5 replies

Userlevel 3
Badge +4

There is many different internet routes between your home  router and the shadow datacenter and any ISP's network that connection passes over can have issues. While there is occasionally networking issues on Shadow's side, in most cases it is caused  by automatically controlled routing adjustments made by different ISP's peering that Blade can not control.

Unfortunately wifi tends to exacerbate this. In the current pandemic many ISPs have fallen behind on network grooming and this can cause things like this to happen. 

Userlevel 6
Badge +6

There is many different internet routes between your home  router and the shadow datacenter and any ISP's network that connection passes over can have issues. While there is occasionally networking issues on Shadow's side, in most cases it is caused  by automatically controlled routing adjustments made by different ISP's peering that Blade can not control.

Unfortunately wifi tends to exacerbate this. In the current pandemic many ISPs have fallen behind on network grooming and this can cause things like this to happen. 

This 

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There is many different internet routes between your home  router and the shadow datacenter and any ISP's network that connection passes over can have issues. While there is occasionally networking issues on Shadow's side, in most cases it is caused  by automatically controlled routing adjustments made by different ISP's peering that Blade can not control.

Unfortunately wifi tends to exacerbate this. In the current pandemic many ISPs have fallen behind on network grooming and this can cause things like this to happen. 

 

Makes sense but i guess i’ll have to cancel my shadow subscription till everything settles down 

Userlevel 6
Badge +6

There is many different internet routes between your home  router and the shadow datacenter and any ISP's network that connection passes over can have issues. While there is occasionally networking issues on Shadow's side, in most cases it is caused  by automatically controlled routing adjustments made by different ISP's peering that Blade can not control.

Unfortunately wifi tends to exacerbate this. In the current pandemic many ISPs have fallen behind on network grooming and this can cause things like this to happen. 

 

Makes sense but i guess i’ll have to cancel my shadow subscription till everything settles down 

Unfortunate :(

Userlevel 2
Badge +4

Before you give up. I would suggest going to ethernet. Even over 5Ghz, frames will always take longer to reach its destination due to decapsulation and encapsulation of the added data.