Upon clicking start now on shadow is stuck on a black screen

  • 8 September 2020
  • 2 replies


When I click “start now” on shadow it goes through but brought with a full display of just a black screen I don’t know why this happened and I really need help on how to fix this. I shut down, restart streaming, and none worked.

2 replies

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Userlevel 1
Badge +1

You could try these steps that helped me when I had that issue once:

  • Re-installing the Shadow Application
  • Lowering your bandwidth (via. application)
  • Closing other apps
  • Try Low Bandwidth mode
  • Shutdown shadow and try starting again in 20 minutes
  • Updating your local device