Solved

virtual controller won’t go away


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I have connected my PlayStation 4 controller to my iPad, however it only works inside of Shadow if I bring up the virtual controller, I don’t like this because it’s very distracting actually trying to play the game. If I close the virtual controller it disconnects the PlayStation controller. Please help!

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Best answer by Gaijin 7 July 2020, 20:33

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Userlevel 5
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Which iOS version are you using and which shadow client?

 

Assuming you are using ios 13.5.1 and up to date shadow client from the app store then 

 

  • shutdown shadow
  • force close shadow app
  • go to settings > bluetooth
  • select your ds4 controller and forget it
  • send your ds4 controller into pairing mode by turning it off then start it again by pressing ps button and share and hold until the lightbar flashes
  • pair ds4 to ipad, wait until its connected
  • launch shadow app
  • go to shadow app settings
  • check the box playstation controller extended compatibility
  • launch shadow

if you dont see the extended compatibility option and the ds4 controller still does not work without calling the virtual controller then visit the testflight site

https://testflight.apple.com/join/jDLeS9q7

and download the beta app.

the beta app features should go live soon. sometime this week on the app store

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That worked thank you for your quick help!

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