Question

Vr shadow virtual desktop help...

  • 10 February 2021
  • 3 replies
  • 57 views

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Anyone else having issues with virtual desktop? I got a new router and did a speed test on oculus browser and i got 300 mbps but im playing with the bitrate on virtual desktop to the minimum but still 300+ latency im on shadow btw


3 replies

I'm having the same problem. Have you found any fix yet?

What about your jitter/ gigue ? Can you share your speedtest result ? 

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If you’re still having trouble, please follow this template for further assistance:

  • Application type (Windows/Mac/Mobile/etc.)

  • Shadow Client Version (Official/Beta/Alpha)

  • Local device CPU

  • Local device GPU

  • Datacenter location (check status.shadow.tech)

  • Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY)

  • Description of issue

Other:

  • Date when problem appeared.

  • Did you take any action(s) which could have created this problem? If so, what?

  • Do you recall any action(s) you took after it happened?

  • Do you use a VPN and/or antivirus?

  • Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.

Please note that since Virtual Desktop is a third-party application, we may not be able to provide official assistance for this.

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