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Why does my shadow only run smoothly at certain times?


I have honestly had nothing but problems lately using shadow. The only time i can even get shadow to even be usable in terms of input lag and latency is between the hours of 1 am and 6 am CST. These are obviously not ideal times which is extremely frustrating. The issue is not my internet either, I have 300+ mb/s bandwidth with relatively high upload speeds as well, and a direct ethernet connection. I cant understand why this throttling is happening, I keep seeing the same BS copy paste excuse about “the path for internet is different for everybody” getting thrown around on here, but I really need some real answers. I want to like this program and it used to function well, but i cant warrant spending money on something i cant use for much longer.

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Best answer by Lily 2 June 2020, 00:09

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Userlevel 6
Badge +6

Unfortunately, the “path of the internet” copy-paste is true. It sounds like routing and congestion issues due to people being at home and using the internet. These routing issues may be due to your ISP, or the ISPs maintaining the routes that lead to the Shadow data center. There is, unfortunately, nothing you can do.

 

PS, awful choice of name….

PS, awful choice of name….

Depends on your outlook I guess, didn’t like spending money on something that doesn’t work.

Userlevel 6
Badge +6

PS, awful choice of name….

Depends on your outlook I guess, didn’t like spending money on something that doesn’t work.

The reason that you're not able to use Shadow is not related to Shadow at all, and something Shadow cant control. Eseentially blaming Shadow for something they didnt do/isnt their issue. 

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