Question

Windows feature update bricked Shadow

  • 25 June 2020
  • 5 replies
  • 101 views

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Hi. 

My Shadow PC did a Windows feature update yesterday and now it's bricked. Just shows a BIOS boot menu that I can't get beyond. I've tried forcing it to shutdown and then restart but it just brings me to the boot menu every time. 

Can anyone help please?


5 replies

Userlevel 3
Badge +1

Did you shut down and wait 30 minutes before launching again?

 

if yes and this happens again id just go to the account page and reset the entire shadow to ready to play state (takes 40 minutes) and you do lose all data. 
 

otherwise contact support if you have tried the 30’ break 

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Has to be one of the most screwed up shadow things ive ever seen

Userlevel 6
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Has to be one of the most screwed up shadow things ive ever seen

What do you mean? 

Userlevel 1
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Under W10, if you see the BIOS at startup it’s generaly a hard failure on HDD/SSD.

Userlevel 6
Badge +4

Under W10, if you see the BIOS at startup it’s generaly a hard failure on HDD/SSD.

It also usually means the Windows update failed. 

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