Windows not activated

  • 4 March 2023
  • 2 replies

Userlevel 2
Badge +1

While on my shadow i have a message in the bottom right corner that says “Windows not activated”. When i go to settings it says it cant activate windows because the product key was used on another device...its annoying because it overlays when I play games and you can always see it.

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2 replies

Userlevel 4
Badge +4

Our Developers are aware of this issue and are actively looking into it. Can you reach out to our Support Team from your account page so they can help gather logs from your Shadow for data analysis regarding which devices are getting affected to find a larger pattern? 

Hey @Jonathan from Shadow 

got the same problem after reinstallation, i’ve also made a support ticket.